Left bag in bar, casino voucher taken..

[mtm103]

Firstly, I know it was my fault. I just wondered people's opinion on this, and whether I can do something (or not, as they keep telling me)

I am currently on a RC ship. Last night I was in the casino, cashed out, and put the voucher in my bag. I then visited a bar for a drink + sorrento pizza.. I know I was very stupid, and it is 100% my fault, but I left my bag in the bar. It only had a hairbrush and some lippie.. and the casino voucher..

I realised this morning, called guest services, who said the bag was handed in.. I went to pick up the bag, and the casino voucher was gone. I spoke to the casino manager, who said they will check if the voucher has been used, but if it has, it is lost and they will not do anything about it, even if they know someone has cashed it in. The argument being is that the casino voucher is the same as cash, so it is as if i left cash on the floor. Does this sound right? I know if I lost cash it would be my fault, but it seems unfair as the casino voucher is "linked" to me. I also know it is my own fault regardless for forgetting my handbag. 

[Biker19]

Just now, mtm103 said:

Does this sound right?

Yes.

[Sunshine3601]

I once left money/points in a slot machine.  I put my chair up as I had to rush to bathroom.  My DH was 2 machines down.  He saw a passenger go to the machine.  He said something but the person ignored him.   The person then cashed out.   

When I returned I told casino host and they sent security over who viewed videos of the person.   Saw they cashed in my voucher and were now sitting at the bar.   Security spoke with the guy and escorted him out.

Never saw him again.

Casino gave me my cash back around $150.

[mtm103]

8 minutes ago, Sunshine3601 said:

I once left money/points in a slot machine.  I put my chair up as I had to rush to bathroom.  My DH was 2 machines down.  He saw a passenger go to the machine.  He said something but the person ignored him.   The person then cashed out.   

When I returned I told casino host and they sent security over who viewed videos of the person.   Saw they cashed in my voucher and were now sitting at the bar.   Security spoke with the guy and escorted him out.

Never saw him again.

Casino gave me my cash back around $150.

Thank you. To be fair now I think about it, I am not even sure if someone took the bag, and it was later found, rather than me forgetting it. The bar was packed. 

[Joseph2017China]

I once left a $20 bill laying on a table.......Someone was $20 richer.  No, if the bag had no name, and no ID in it, than it is lost cash

 

[mtm103]

11 minutes ago, Joseph2017China said:

I once left a $20 bill laying on a table.......Someone was $20 richer.  No, if the bag had no name, and no ID in it, than it is lost cash

 

Sorry, I don't understand, my bag had my name in it, it had my card? Thank you

[kernow]

16 minutes ago, mtm103 said:

Sorry, I don't understand, my bag had my name in it, it had my card? Thank you

Did the casino voucher have your name or ID (sorry don't know as don't use the casino)? Did you have your cruise card in your bag, in the first post you just said hairbrush and lippy?

[Belgian fry]

Ask security to review the camera footage. There are cameras everywhere

[mtm103]

3 minutes ago, kernow said:

Did the casino voucher have your name or ID (sorry don't know as don't use the casino)? Did you have your cruise card in your bag, in the first post you just said hairbrush and lippy?

I used my card to register at the machine - the casino manager checked the slot machine which I was playing at, so could see the voucher which I took out of the machine and the voucher generated. so they can trace it back to me.. their argument though is that a voucher is the same as cash, and it is my word against the other person that I didn't just drop the voucher, and someone else picked it up (rather than taken from my actual bag).. sorry yes, I had lipstick, hairbrush, a telephone charger, a credit card, a couple of receipts.. nothing valuable apart from the voucher.. the bag was also valuable.. weirdly that was handed in

[Jerseygirl1416]

4 minutes ago, mtm103 said:

I used my card to register at the machine - the casino manager checked the slot machine which I was playing at, so could see the voucher which I took out of the machine and the voucher generated. so they can trace it back to me.. their argument though is that a voucher is the same as cash, and it is my word against the other person that I didn't just drop the voucher, and someone else picked it up (rather than taken from my actual bag).. sorry yes, I had lipstick, hairbrush, a telephone charger, a credit card, a couple of receipts.. nothing valuable apart from the voucher.. the bag was also valuable.. weirdly that was handed in

How much was the value of the voucher? If it was negligible I’d let it go hoping the person needed the money more than me.

Edited August 16, 2022 by Jerseygirl1416

[cruiseguy1016]

21 minutes ago, Belgian fry said:

Ask security to review the camera footage. There are cameras everywhere

 

^^^ This ^^^

[fpcruiser]

35 minutes ago, mtm103 said:

I used my card to register at the machine - the casino manager checked the slot machine which I was playing at, so could see the voucher which I took out of the machine and the voucher generated. so they can trace it back to me.. their argument though is that a voucher is the same as cash, and it is my word against the other person that I didn't just drop the voucher, and someone else picked it up (rather than taken from my actual bag).. sorry yes, I had lipstick, hairbrush, a telephone charger, a credit card, a couple of receipts.. nothing valuable apart from the voucher.. the bag was also valuable.. weirdly that was handed in

You said earlier that you only had lipstick and a hairbrush in it.

 

[fpcruiser]

39 minutes ago, mtm103 said:

I used my card to register at the machine - the casino manager checked the slot machine which I was playing at, so could see the voucher which I took out of the machine and the voucher generated. so they can trace it back to me.. their argument though is that a voucher is the same as cash, and it is my word against the other person that I didn't just drop the voucher, and someone else picked it up (rather than taken from my actual bag).. sorry yes, I had lipstick, hairbrush, a telephone charger, a credit card, a couple of receipts.. nothing valuable apart from the voucher.. the bag was also valuable.. weirdly that was handed in

I believe the vouchers don't have any identity to them besides the amount of the voucher.

[footzz]

Since you admitted it was your fault, the casino has little incentive to investigate it further. This irony of this situation is the definition gambling. The money was lost, but you got you bag back. You win some and you lose some.

[mtm103]

16 minutes ago, fpcruiser said:

You said earlier that you only had lipstick and a hairbrush in it.

 

Sorry I was just listing the main things in the bag, the hairbrush and lipstick were the largest and the only thing which had any real "value". I also had some pins etc.. sorry I only mentioned the hairbrush and lipstick as that is the only other thing that cost anything 

 

 

Edited August 16, 2022 by mtm103
clarified

[mtm103]

4 minutes ago, footzz said:

Since you admitted it was your fault, the casino has little incentive to investigate it further. This irony of this situation is the definition gambling. The money was lost, but you got you bag back. You win some and you lose some.

I will need to speak to security.. I assumed I left the bag behind, as I didn't take it when I left, but there was plenty of opportunity for someone to pick it up.. the bar was packed as football was on.. standing room only.. bag was next to me. there is nothing to say that someone took the bag, rather than me forgetting it. I just assumed that this morning I left it. I didn't notice last night as I carried my phone and I also had some water cans. 

[Wineaux007]

What was the amount of the voucher?  Is it worth it to pursue further?

[kernow]

I too think it depends on the value of the voucher, if it's a lot of money probably worth asking if they can look at the cameras.

[Billy Baltic]

IMO this is theft. Yes, you left it there by accident but it would still be there if someone hadn’t lifted it. They also went through your bag if the voucher was taken. 
In this situation RC want it to go away because it’s a lot easier for them. 

[davekathy]

Sounds like 

46 minutes ago, mtm103 said:

I will need to speak to security.. I assumed I left the bag behind, as I didn't take it when I left, but there was plenty of opportunity for someone to pick it up.. the bar was packed as football was on.. standing room only.. bag was next to me. there is nothing to say that someone took the bag, rather than me forgetting it. I just assumed that this morning I left it. I didn't notice last night as I carried my phone and I also had some water cans. 

Consider yourself lucky you even got your bag and all the other contents back. 

Edited August 16, 2022 by davekathy

[BND]

1 hour ago, fpcruiser said:

I believe the vouchers don't have any identity to them besides the amount of the voucher.

As vouchers, they don't.  When I've had vouchers that have a couple of dollars or less on them, I've given them to someone when I leave the casino.  I've had others do the same for me.

 

That said, it's still theft.  

[robmtx]

I get a vibe from people when they cruise that they have to "Watch out for employees stealing stuff" - 

This is a good thread to reply and remind all cruisers that other passengers are the biggest thieves onboard a cruise ship.

 

There was an article or segment of a show (can't remember now) about a sweet little couple in their seventies that would cruise every month and "pay for their cruise" with the loot they'd pocket. They loved the pool areas and bars especially.

 

I'll leave my iPad on the desk in the stateroom, out in the open, and it's safe as can be. But I wouldn't leave my iPad on a bar table for 90 seconds to go to the bathroom.

[smokeybandit]

Just throwing it out there...are you sure the voucher was in that bag?

[alexgtp]

I am sure a guest rifled thru the bag, took the contents and returned bag to staff, who rightfully turned it in.

 

So yeah pretty much out of luck.

[audcc77]

I’m sorry this happened to you OP. 

 

Would someone please explain what a voucher is and it’s purpose?   If you “cash out” why do you not have actual cash rather than a voucher?