goofysmom99 Posted Saturday at 04:51 AM #26 Share Posted Saturday at 04:51 AM 52 minutes ago, markeb said: It's really not a good conspiracy theory. No conspiracy theory, rather an explanation why she's tone deaf. In 30 years sailing X, I've never seen the Sky Lounge closed daily for this type of cruise. Ever. We aren't talking milk run Caribbean/Alaska cruises. The complaints are for long, expensive northern cruises with numerous sea days and/or lots of scenery. Unacceptable. 5 Link to comment Share on other sites More sharing options...
Rare Honolulu Blue Posted Saturday at 08:13 AM #27 Share Posted Saturday at 08:13 AM 4 hours ago, WatchHill said: We are booked on Iceland, Greenland, Canada Boston in August 2025 and not too happy when I learned that PW will be taking over the Sky Lounge! I'm surprised they told you about PW's planned presence 10 months in advance. Or am I misinterpreting things? 🤔 Link to comment Share on other sites More sharing options...
WatchHill Posted Saturday at 12:11 PM #28 Share Posted Saturday at 12:11 PM 3 hours ago, Honolulu Blue said: I'm surprised they told you about PW's planned presence 10 months in advance. Or am I misinterpreting things? 🤔 Celebrity never inform anyone, doubt they ever would. However, one person who is on the message board for this cruise, let all of us know he was getting a comp hotel stay in Iceland among many other perks. Seems this particular cruise will involve lengthy Sky Lounge closures to accommodate PW - so much for scenic viewing of Prince Christian Sound! Personally, when PW takes over like this with comp'd cruises, etc., they should make it a charter. Had I known PW would impact our trip like this, I would never have booked the cruise, air, hotel, and private tours. Darcy 2 1 Link to comment Share on other sites More sharing options...
Rare hcat Posted Saturday at 12:45 PM #29 Share Posted Saturday at 12:45 PM 7 hours ago, goofysmom99 said: No conspiracy theory, rather an explanation why she's tone deaf. In 30 years sailing X, I've never seen the Sky Lounge closed daily for this type of cruise. Ever. We aren't talking milk run Caribbean/Alaska cruises. The complaints are for long, expensive northern cruises with numerous sea days and/or lots of scenery. Unacceptable. Btw.. people pay alot for Carib and Alaska cruises too...and would like nice views and the big space ! .The policy of renting out primo space for long blocks of prime time without pre-disclosure is a sign of how poorly mgmnt treats customers. All about the dollars! Someone said The Pres used to work for Park West??? If true, how cozy ! However, if people don't go to the auction events or stop buying the "art"..then bottom line would rule! Sadly many cruise for PW events..not our cup of tea but someone's 2 Link to comment Share on other sites More sharing options...
RichYak Posted Saturday at 12:56 PM #30 Share Posted Saturday at 12:56 PM 8 hours ago, Turtles06 said: Plus, i think that passengers have a right to expect that the ship’s public areas will be open to all guests. I disagree. There are no public areas on a Celebrity cruise ship. The entire ship is privately owned. Celebrity can do whatever they want with any venue at the risk of losing customers. It's all about risk/reward to them. 1 Link to comment Share on other sites More sharing options...
Rare Honolulu Blue Posted Saturday at 01:11 PM #31 Share Posted Saturday at 01:11 PM 51 minutes ago, WatchHill said: Celebrity never inform anyone, doubt they ever would. However, one person who is on the message board for this cruise, let all of us know he was getting a comp hotel stay in Iceland among many other perks. Seems this particular cruise will involve lengthy Sky Lounge closures to accommodate PW - so much for scenic viewing of Prince Christian Sound! Personally, when PW takes over like this with comp'd cruises, etc., they should make it a charter. Had I known PW would impact our trip like this, I would never have booked the cruise, air, hotel, and private tours. Thanks for the clarification. Excellent detective work! (unless the poster happens to have a casino offer) As for PW making this a full charter, I don't see the numbers working out for them. The cost of paying for 100 cabins, plus rent for the Sky Lounge, has to be much less than renting the entire ship for a week or whatever time they need. Link to comment Share on other sites More sharing options...
Rare Turtles06 Posted Saturday at 01:18 PM #32 Share Posted Saturday at 01:18 PM (edited) 30 minutes ago, RichYak said: I disagree. There are no public areas on a Celebrity cruise ship. The entire ship is privately owned. C’mon Rich, not only are you smart enough to know what I meant here by the word “public,” but in fact Celebrity itself specifically calls the Sky Lounge a “public area.” See, e.g., this part of the Deck Plan for the Eclipse, on Celebrity’s own website: Edited Saturday at 01:24 PM by Turtles06 1 Link to comment Share on other sites More sharing options...
RichYak Posted Saturday at 01:25 PM #33 Share Posted Saturday at 01:25 PM 2 minutes ago, Turtles06 said: C’mon Rich, not only are you smart enough to know what I meant here by the word “public,” but in fact Celebrity itself specifically calls the Sky Lounge a “public area” See, e.g., this part of the Deck Plan for the Eclipse, on Celebrity’s own website: And you're smart enough to know that my disagreement wasn't about semantics. You left out the remainder of my comment in what you quoted which was my main point. Passengers have no "right to expect" access to all venues on the ship. Celebrity can and will sell access to whatever they want. 1 1 Link to comment Share on other sites More sharing options...
Rare markeb Posted Saturday at 01:34 PM #34 Share Posted Saturday at 01:34 PM 8 hours ago, goofysmom99 said: No conspiracy theory, rather an explanation why she's tone deaf. In 30 years sailing X, I've never seen the Sky Lounge closed daily for this type of cruise. Ever. We aren't talking milk run Caribbean/Alaska cruises. The complaints are for long, expensive northern cruises with numerous sea days and/or lots of scenery. Unacceptable. Again, the PW contracts are clearly with Royal Caribbean Group. She's an executor of policy from the Board and RCG. RCG seems to believe it needs to generate income however it can. We'll see what their 10-Q says for the last quarter. Maybe they really do. Link to comment Share on other sites More sharing options...
Charles4515 Posted Saturday at 02:14 PM #35 Share Posted Saturday at 02:14 PM 40 minutes ago, RichYak said: And you're smart enough to know that my disagreement wasn't about semantics. You left out the remainder of my comment in what you quoted which was my main point. Passengers have no "right to expect" access to all venues on the ship. Celebrity can and will sell access to whatever they want. They can do what they want but we have a choice of booking other cruise lines. Also there is no reason they have to use the Sky Lounge for this particular private event. It is just plain wrong. It is bad customer relations. Another reason on a growing list of reasons for me to choose another cruise line over Celebrity. 4 Link to comment Share on other sites More sharing options...
RichYak Posted Saturday at 02:23 PM #36 Share Posted Saturday at 02:23 PM 4 minutes ago, Charles4515 said: They can do what they want but we have a choice of booking other cruise lines. Agreed 100% 4 minutes ago, Charles4515 said: there is no reason they have to use the Sky Lounge for this particular private event. I've not sailed on S-class. Is there another venue (probably requiring a bar) that can comfortably hold 100+ guests and all the art on display for multiple hours per day? 4 minutes ago, Charles4515 said: It is bad customer relations... ...but good for top line revenue. Same as raising prices. It's a balancing act. Businesses weigh these decisions all the time. Link to comment Share on other sites More sharing options...
Rare Georgia_Peaches Posted Saturday at 02:41 PM #37 Share Posted Saturday at 02:41 PM 14 minutes ago, RichYak said: I've not sailed on S-class. Is there another venue (probably requiring a bar) that can comfortably hold 100+ guests and all the art on display for multiple hours per day? In the past they have done this in the area next to the World Class Bar. It's kind of dead space that dead ends into a wall with elevators on the other side...and the entrance to the theater. PW has displayed art along that particular corridor and on auction days, set up seating in the open space. Seems like it would be large enough but not as private as anyone can stroll by on their way to that end of the ship. 1 Link to comment Share on other sites More sharing options...
mnocket Posted Saturday at 02:55 PM #38 Share Posted Saturday at 02:55 PM 1 hour ago, RichYak said: Passengers have no "right to expect" access to all venues on the ship Isn't that a bit like saying, "guests at a tropical resort have right to expect access to the pool area"? Link to comment Share on other sites More sharing options...
Rare markeb Posted Saturday at 02:57 PM #39 Share Posted Saturday at 02:57 PM 7 minutes ago, Georgia_Peaches said: In the past they have done this in the area next to the World Class Bar. It's kind of dead space that dead ends into a wall with elevators on the other side...and the entrance to the theater. PW has displayed art along that particular corridor and on auction days, set up seating in the open space. Seems like it would be large enough but not as private as anyone can stroll by on their way to that end of the ship. That's the area they use for their normal display/sales/auctions. This is apparently something different for VIP guests of Park West. Last I looked there were similar threads on the Royal Caribbean board, and probably others. One of the Royal Caribbean threads referred to them as Park West VIP Cruises. Haven't seen that terminology on the Celebrity board. Not curious enough to check Princess, HAL, or NCL boards but I suspect we'll find the same thing there as well. 1 Link to comment Share on other sites More sharing options...
Rare hcat Posted Saturday at 03:17 PM #40 Share Posted Saturday at 03:17 PM 1 hour ago, RichYak said: And you're smart enough to know that my disagreement wasn't about semantics. You left out the remainder of my comment in what you quoted which was my main point. Passengers have no "right to expect" access to all venues on the ship. Celebrity can and will sell access to whatever they want. if a,hotel is undergoing renovations and certain areas are not open..like pool ,gym or restaurant.. they usually let folks know, and offer a discount for the inconvenience/ loss of amenities 3 Link to comment Share on other sites More sharing options...
RichYak Posted Saturday at 03:17 PM #41 Share Posted Saturday at 03:17 PM 17 minutes ago, mnocket said: Isn't that a bit like saying, "guests at a tropical resort have right to expect access to the pool area"? If you're saying that it's like a resort that has 5 or 6 different pools closing one of them for a private event, then yes, it is the same concept. Guests will be annoyed, but they have alternative pools to swim in. 1 Link to comment Share on other sites More sharing options...
mnocket Posted Saturday at 03:20 PM #42 Share Posted Saturday at 03:20 PM 1 minute ago, RichYak said: If you're saying that it's like a resort that has 5 or 6 different pools closing one of them for a private event, then yes, it is the same concept. Guests will be annoyed, but they have alternative pools to swim in. Oh, I wasn't aware that there are multiple forward-facing lounges on the Eclipse. I stand corrected. 1 3 Link to comment Share on other sites More sharing options...
RichYak Posted Saturday at 03:28 PM #43 Share Posted Saturday at 03:28 PM (edited) 8 minutes ago, mnocket said: Oh, I wasn't aware that there are multiple forward-facing lounges on the Eclipse. I stand corrected. There are many alternative lounges on Eclipse. The fact that it's the forward-facing one makes it particularly annoying to people and deserving of complaints. I get that. But by no means have anyone's rights been infringed upon, which is what some are suggesting. Celebrity can and often does close venues for private events. Sail on their ships or don't sail on their ships. It's entirely up to you. If enough people don't, and cite this as a reason, the behavior will change. Edited Saturday at 03:29 PM by RichYak 1 1 Link to comment Share on other sites More sharing options...
RichYak Posted Saturday at 03:31 PM #44 Share Posted Saturday at 03:31 PM 48 minutes ago, Georgia_Peaches said: In the past they have done this in the area next to the World Class Bar. It's kind of dead space that dead ends into a wall with elevators on the other side...and the entrance to the theater. PW has displayed art along that particular corridor and on auction days, set up seating in the open space. Seems like it would be large enough but not as private as anyone can stroll by on their way to that end of the ship. Well that would be the dealbreaker as it's a private auction for Park West guests only. Link to comment Share on other sites More sharing options...
Rare NMTraveller Posted Saturday at 03:49 PM #45 Share Posted Saturday at 03:49 PM I find it amazing at what the cruise lines will do as justified by the cruise contract. Apparently they don't have enough ships built to deal with demand (now) and are able to reduce the experience and still fill their ships. Link to comment Share on other sites More sharing options...
PRH Posted Saturday at 05:08 PM #46 Share Posted Saturday at 05:08 PM 2 hours ago, Charles4515 said: They can do what they want but we have a choice of booking other cruise lines. Also there is no reason they have to use the Sky Lounge for this particular private event. It is just plain wrong. It is bad customer relations. Another reason on a growing list of reasons for me to choose another cruise line over Celebrity. Try Viking Ocean. No art scams, no casino, no kids. Many quiet spaces to find on sea days and lots of activities too. Link to comment Share on other sites More sharing options...
Rare NMTraveller Posted Saturday at 05:27 PM #47 Share Posted Saturday at 05:27 PM (edited) 3 hours ago, Charles4515 said: They can do what they want but we have a choice of booking other cruise lines. Also there is no reason they have to use the Sky Lounge for this particular private event. It is just plain wrong. It is bad customer relations. Another reason on a growing list of reasons for me to choose another cruise line over Celebrity. The choices of other cruise lines has gotten smaller. Celebrity appears to be one of a few mass market lines left that does not allow vaping in the staterooms. I just cancelled a Princess cruise for that reason... Edited Saturday at 05:28 PM by NMTraveller Link to comment Share on other sites More sharing options...
awhcruiser Posted Saturday at 05:35 PM #48 Share Posted Saturday at 05:35 PM Is it just me or why is this such a big deal to some people? 2 Link to comment Share on other sites More sharing options...
goofysmom99 Posted Saturday at 05:44 PM #49 Share Posted Saturday at 05:44 PM (edited) 8 minutes ago, awhcruiser said: Is it just me or why is this such a big deal to some people? I definitely wouldn't care on a Caribbean cruise, but if it's a North Atlantic cruise that costs $8000 for an inside (for 2 w/AI), it IS a big deal. Edited Saturday at 05:44 PM by goofysmom99 5 Link to comment Share on other sites More sharing options...
rmalbers Posted Saturday at 07:32 PM #50 Share Posted Saturday at 07:32 PM 2 hours ago, PRH said: Try Viking Ocean. No art scams, no casino, no kids. Many quiet spaces to find on sea days and lots of activities too. I swear ever person I talked to about cruises on my Viking Ocean cruise last month used to sail on X. Link to comment Share on other sites More sharing options...
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