rslinky Posted May 11, 2015 #1 Share Posted May 11, 2015 Ten hours before heading our alarm goes off to catch the plane to Anchorage for our land and sea tour our Hal rep called and offered an upsell to a signature suite from a steel railing verandah for 298 total. We took it. Had booked a particular room so wasn't expecting any such call, plus its our first HAL. Everyone will have their opinions on whether it was a good deal, but it seemed good to us. Would have highly considered the offer to a neptune for 349 a person but didn't have one on port side for our south bound Seward to Vancouver on the Oosterdam. Now back to packing. Link to comment Share on other sites More sharing options...
mollyanne Posted May 11, 2015 #2 Share Posted May 11, 2015 Ten hours before heading our alarm goes off to catch the plane to Anchorage for our land and sea tour our Hal rep called and offered an upsell to a signature suite from a steel railing verandah for 298 total. We took it. Had booked a particular room so wasn't expecting any such call, plus its our first HAL. Everyone will have their opinions on whether it was a good deal, but it seemed good to us. Would have highly considered the offer to a neptune for 349 a person but didn't have one on port side for our south bound Seward to Vancouver on the Oosterdam. Now back to packing. Great price - enjoy! Link to comment Share on other sites More sharing options...
Rare kazu Posted May 11, 2015 #3 Share Posted May 11, 2015 Ten hours before heading our alarm goes off to catch the plane to Anchorage for our land and sea tour our Hal rep called and offered an upsell to a signature suite from a steel railing verandah for 298 total. We took it. Had booked a particular room so wasn't expecting any such call, plus its our first HAL. Everyone will have their opinions on whether it was a good deal, but it seemed good to us. Would have highly considered the offer to a neptune for 349 a person but didn't have one on port side for our south bound Seward to Vancouver on the Oosterdam. Now back to packing. Sounds like a good deal to me :D Enjoy your Signature Suite and enjoy your first HAL cruise :) Link to comment Share on other sites More sharing options...
canadianbear Posted May 11, 2015 #4 Share Posted May 11, 2015 We love the Signature suites-I hope you do too. It's a great upsell! Link to comment Share on other sites More sharing options...
sail7seas Posted May 11, 2015 #5 Share Posted May 11, 2015 Have a great cruise. Link to comment Share on other sites More sharing options...
summer slope Posted May 11, 2015 #6 Share Posted May 11, 2015 Good deal. Enjoy your cruise. Welcome to HAL. Link to comment Share on other sites More sharing options...
cp556 Posted May 11, 2015 #7 Share Posted May 11, 2015 Congratulations on the great upsell. Enjoy your first HAL cruise :) Link to comment Share on other sites More sharing options...
SilvertoGold Posted May 11, 2015 #8 Share Posted May 11, 2015 I've never experienced a call (even with a PCC), just emails re upsells. Is this common? Link to comment Share on other sites More sharing options...
SJSULIBRARIAN Posted May 11, 2015 #9 Share Posted May 11, 2015 (edited) Enjoy the signature suite. We enjoy them. Enjoy your Alaskan land and sea tour. We did one once and loved it. Edited May 11, 2015 by SJSULIBRARIAN Link to comment Share on other sites More sharing options...
Lizzie68 Posted May 11, 2015 #10 Share Posted May 11, 2015 Ten hours before heading our alarm goes off to catch the plane to Anchorage for our land and sea tour our Hal rep called and offered an upsell to a signature suite from a steel railing verandah for 298 total. We took it. Had booked a particular room so wasn't expecting any such call, plus its our first HAL. Everyone will have their opinions on whether it was a good deal, but it seemed good to us. Would have highly considered the offer to a neptune for 349 a person but didn't have one on port side for our south bound Seward to Vancouver on the Oosterdam. Now back to packing. Congratutions! That's a great upsell and you will love the Signature Suite. Have a wonderful cruise. Link to comment Share on other sites More sharing options...
madera1 Posted May 12, 2015 #11 Share Posted May 12, 2015 We really like Signature Suites . Enjoy and come back after the trip and let us know what you thought. Sent from my iPad using Tapatalk HD Link to comment Share on other sites More sharing options...
rslinky Posted May 12, 2015 Author #12 Share Posted May 12, 2015 Thanks everyone. Off to bed. Alarm goes off in 5.5 hours. I will definitely report and review upon our return. Link to comment Share on other sites More sharing options...
freestyling Posted May 12, 2015 #13 Share Posted May 12, 2015 have a great cruise. you will be hooked on signature suites and HAL. Link to comment Share on other sites More sharing options...
Loreto Posted May 12, 2015 #14 Share Posted May 12, 2015 Have a great cruise...the signature suite is very enjoyable,:) made sweeter by the fact that you got it at a great price! Congratulations! Karen Link to comment Share on other sites More sharing options...
ger_77 Posted May 12, 2015 #15 Share Posted May 12, 2015 Great upsell - I can't wait to hear all about it when you return! Smooth Sailing ! :) :) :) Link to comment Share on other sites More sharing options...
Rare erewhon Posted May 12, 2015 #16 Share Posted May 12, 2015 Congratulations on the upsell. Hope you have a fabulous land and sea tour. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted May 12, 2015 #17 Share Posted May 12, 2015 Congratulations on the Upsell. Enjoy your land and sea cruise. Link to comment Share on other sites More sharing options...
ksmaxey Posted May 12, 2015 #18 Share Posted May 12, 2015 (edited) Just offered signature suite from vf for 899 pp for 12 night Northern Europe Eurodam. Doesn't seem worth it Has anyone ever countered? Edited May 12, 2015 by ksmaxey Link to comment Share on other sites More sharing options...
sunsetbeachgal Posted May 12, 2015 #19 Share Posted May 12, 2015 (edited) Just offered signature suite from vf for 899 pp for 12 night Northern Europe Eurodam. Doesn't seem worth it Has anyone ever countered? We are on your cruise and just got the same email. That upsell sounds high to me too. We also booked VF and I am already happy with a balcony, so the suite price would have to come down quite a bit for us to bite at it! On our cruise last fall on the Prinsendam they offered two rounds of upsells much closer to sailing date, we might have bitten at the second lower offer, but by that time we were enroute and got the email too late to contact HAL. Edited May 12, 2015 by sunsetbeachgal Link to comment Share on other sites More sharing options...
Rare chrismch Posted May 13, 2015 #20 Share Posted May 13, 2015 For our land tour and cruise which headed south at the end of last summer we were offered an upsell from a verandah to a Signature suite and absolutely loved the extra space and larger verandah. In regards to the $899 upsell, that almost sounds like what the price would be for anyone booking online between your two categories. Have you made that comparison? For me to pay for an upgrade, I want a deep discount. Link to comment Share on other sites More sharing options...
cp556 Posted May 13, 2015 #21 Share Posted May 13, 2015 Offered an upsell from Neptune Suite to Pinnacle Suite for $2999/person. It's a 14-nt cruise. That's half of what the actual price difference is, but still wayyyyy out of budget. Someone will probably grab it, though. Link to comment Share on other sites More sharing options...
ksmaxey Posted May 19, 2015 #22 Share Posted May 19, 2015 We didn't take the upsell but did get assigned a cabin for our June 1 Eurodam. Cabin 10028. It looks to be a great cabin for us with spa features. Not sure if we won't still be offered an upsell Kevin Link to comment Share on other sites More sharing options...
ORCRUISER Posted May 20, 2015 #23 Share Posted May 20, 2015 We were offered several upsells for our South America HAL cruise and when it got where we thought it was a good deal I called and got it. So worth it...went from outside cabin to Vista Suite. Link to comment Share on other sites More sharing options...
pmjnh Posted May 20, 2015 #24 Share Posted May 20, 2015 The OP got an awesome deal. Enjoy your trip! For those of you who have received the upped offers, did you all book directly with HAL or through a TA? Just curious as I would love to get an upsell offer but we booked through a TA and wondering if that makes a difference? Link to comment Share on other sites More sharing options...
sunsetbeachgal Posted May 20, 2015 #25 Share Posted May 20, 2015 (edited) The OP got an awesome deal. Enjoy your trip! For those of you who have received the upped offers, did you all book directly with HAL or through a TA? Just curious as I would love to get an upsell offer but we booked through a TA and wondering if that makes a difference? We received upsell offers on our last two HAL cruises, one last Fall on the Prinsendam (and on that one there were two upsell offers, the second with lower prices) and on our upcoming June 1 Eurodam cruise. The Prinsendam cruise was booked through a TA, the second cruise I booked through HAL directly. If booked through a TA they will receive the upsell email first. We did not take any of the upsells! Edited May 20, 2015 by sunsetbeachgal Link to comment Share on other sites More sharing options...
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