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LITERALLY TERRIFIED of MSC DIVINA

plat0001

By plat0001,
in MSC Cruises

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gtalum

gtalum

Posted
Posted
OPT OUT ASAP my review won't be posted for a day or 2, but i titled it, calling it the spiritair of cruising is an insult to spirit. however bad you think the customer service it's way worse than that. food is awful, service around the ship is worse. it is horrible for americans. we're not used to this poor service. it's like in an italian movie of the 1960's where they're screaming at each, but 7 different languages. just get out if you can. did you take insurance, if you get real sick, real soon. please for your sanity opt out.

 

OMG! Multiple languages?!?!? How terrifying! :loudcry:

 

;)

 

In seriousness, I strongly suspect that you are describing a more European approach to service rather than the typical American approach. It's not bad (and neither is the American way), it's just different.

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pinky68

pinky68

Posted
Posted

A bunch of us cruised the Divina last year and it was great. I have cruised RCL,Princess, Carnival and NCL so I have plenty to compare. Food was good, rooms were the largest I’ve ever had on a ship and the service was excellent. The only negative would be it was an older ship, maybe a little dated but still very well maintained.Forget your worries, it will be fine. Get packing, have FUN!!

 

 

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jkrislc

jkrislc

Posted
Posted

I'll about that MSC send to have some of the worst reviews on the internet. But as I read them, I also realize that a lot of the complaints are known quantities, suggest that the reviewer was either uniformed (e.g., complaining about auto gratuities being charged) or expecting a completely traditional US based cruise line experience. Personally, I'm looking forward to the change and an quite excited to experience the diversity onboard.

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Lindagop

Lindagop

Posted
Posted
I often think people who write "bad service" are compensated to do so on here OR think good service is when the staff smile and fake interest in your life and do the whole cartwheel and dancing show for you. Service is much more refined on MSC. It is there when YOU request it, not in your face style. If you need service, ask. You will get professional and courteous service.

 

Well said, MSC truely is genuine, refined and classy cruising. Why members even bother to respond to some of these negative and often demeaning comments about fellow passengers , supposedly “dirty ships”, bad food, bad service and on it goes. The best is not to give even a single response. Can’t wait to board Seaside

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nikkiw60 "Live from...." Rare

nikkiw60

Posted
Posted
A bunch of us cruised the Divina last year and it was great. I have cruised RCL,Princess, Carnival and NCL so I have plenty to compare. Food was good, rooms were the largest I’ve ever had on a ship and the service was excellent. The only negative would be it was an older ship, maybe a little dated but still very well maintained.Forget your worries, it will be fine. Get packing, have FUN!!

 

 

Sent from my iPhone using Forums

 

 

 

But it’s a fairly new ship?

 

 

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agnesd

agnesd

Posted
Posted
launched in 2012

 

 

 

Funny! After I watched a cruisers blog, I think I might be terrified if we were not in the Yacht Club. The bloggers food experience, cc registration, casino experience, pillow experience, room card problems, small seating in theater, so so coffees, etc were minor problems but plentiful for a 4 day cruise. They kept saying how great it was but the only think they raved about was gelato and decor and their balcony. The balcony was the most ridiculous setup that I have ever seen. It was aft ocean view and there were chairs you could not use. They were sideways b cause that was the width of a the balcony. You could only stand up and barely close the door barely close the door. I haven't even finished their fourth day.

 

As I said, all minor but very little praise. These can be overlooked but when added all together become a major annoyance especially on a 4 day cruise.

 

 

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pinky68

pinky68

Posted
Posted
launched in 2012

 

 

 

Yikes, thank you for correcting me twice. These parts are scary, get flamed and attacked every time I open my mouth. I will quietly retreat and go back to only reading, never commenting. Wow a!

 

 

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agnesd

agnesd

Posted
Posted
Yikes, thank you for correcting me twice. These parts are scary, get flamed and attacked every time I open my mouth. I will quietly retreat and go back to only reading, never commenting. Wow a!

 

 

Sent from my iPhone using Forums

 

 

 

I wasn't replying to your comment! LOL. I meant it's as a new comment.

 

 

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nikkiw60 "Live from...." Rare

nikkiw60

Posted
Posted
I wasn't replying to your comment! LOL. I meant it's as a new comment.

 

 

Sent from my iPad using Forums

 

 

 

I wasn’t flaming you either (don’t know what that means btw) just saying that I didn’t think it was an old ship.

 

 

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mafig

mafig

Posted
Posted
Yikes, thank you for correcting me twice. These parts are scary, get flamed and attacked every time I open my mouth. I will quietly retreat and go back to only reading, never commenting. Wow a!

 

 

Sent from my iPhone using Forums

 

 

Seriously? You state an incorrect fact and you are corrected and you consider that being "flamed and attacked?" :rolleyes: LOL. Wow a !!!

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CGTNORMANDIE

CGTNORMANDIE

Posted
Posted
The OP has already transferred their booking to seaside.

Fortunate there are no scary reviews and the OP is now happy.

 

Hi Cruisingfox,

You are 100% correct. Hopefully Plat0001 has a new booking in a YC suite on Seaside so we can put this one to rest since it has attracted so much attention. Congrats Plat...I haven’t seen this much action on the MSC site since they renamed the booze package! (I have to say...the title to this thread reminded me of a headline from The Inquirer...:D).

Nothing to see here folks...move along.:D;p:D

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Siora7777

Siora7777

Posted
Posted
Funny! After I watched a cruisers blog, I think I might be terrified if we were not in the Yacht Club. The bloggers food experience, cc registration, casino experience, pillow experience, room card problems, small seating in theater, so so coffees, etc were minor problems but plentiful for a 4 day cruise. They kept saying how great it was but the only think they raved about was gelato and decor and their balcony. The balcony was the most ridiculous setup that I have ever seen. It was aft ocean view and there were chairs you could not use. They were sideways b cause that was the width of a the balcony. You could only stand up and barely close the door barely close the door. I haven't even finished their fourth day.

 

As I said, all minor but very little praise. These can be overlooked but when added all together become a major annoyance especially on a 4 day cruise.

 

 

Sent from my iPad using Forums

 

 

They also are booked for the Seaside this January so they did enjoy their cruise. Can't wait to see them blog Seaside.

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RealNorwegianCruiser

RealNorwegianCruiser

Posted
Posted
The OP has already transferred their booking to seaside.

Fortunate there are no scary reviews and the OP is now happy.

 

 

Some people must live in a bubble, if things like cruise reviews makes them TERRIFIED.

 

I am terrified about REAL problems in the world..

 

 

 

Actually, when I think about it, I get terrified when I think about the future of our world if people gets terrified by some bad cruise reviews....

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agnesd

agnesd

Posted
Posted
They also are booked for the Seaside this January so they did enjoy their cruise. Can't wait to see them blog Seaside.

 

 

 

I finished the blog. It was enjoyable to watch. Yes, they said they enjoyed it. MSC seems to have issues to iron out but certainly nothing terrifying. The credit card registering is one. Most cruise lines allow preregistration. Looking forward to their next cruise.

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dexddd

dexddd

Posted
Posted
I finished the blog. It was enjoyable to watch. Yes, they said they enjoyed it. MSC seems to have issues to iron out but certainly nothing terrifying. The credit card registering is one. Most cruise lines allow preregistration. Looking forward to their next cruise.

 

The credit card thing is no big deal. It would be nice to be able to do it before hand like DCL. NCL makes you do it when you register at the pier.

 

DCL also keeps adult's pictures on-hand so you don't have to have those retaken if you have sailed within a certain time frame.

 

It would be nice if the cruiselines would pick-up all the best practices.

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