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family kicked off Princess ship in the canary islands with baby.

Illbcruzn4life

By Illbcruzn4life,
in Princess Cruises

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Essiesmom "Live from...." Rare

Essiesmom

Posted
Posted
11 hours ago, mom says said:

So he deliberately, and knowingly flouted the rules and in doing so risked the health and possibly life of his infant, just so he could get a cheap cruise? Being banned for life is still too good for this selfish  (fill in the four letter blank). I hope Karma pays him a visit.

The karma would be the other cruise lines reading his story and also banning him.   By publicizing this widely, he has acquired notoriety, but done himself negative favor.  EM

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famski740

famski740

Posted
Posted

Just want to bring up one point.  Cruise Terminal employees are not employed by the cruise line but by the terminal operator.  These individuals may not know all of the exact requirements of a cruise line for which they are servicing.  Remember they service more then on cruise line.

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davekathy

davekathy

Posted
Posted
1 hour ago, famski740 said:

Just want to bring up one point.  Cruise Terminal employees are not employed by the cruise line but by the terminal operator.  These individuals may not know all of the exact requirements of a cruise line for which they are servicing.  Remember they service more then on cruise line.

I disagree. 

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dog

dog

Posted
Posted
2 hours ago, cruzsnooze said:

They said the baby had a passport so Princess dropped the ball here.

App, & personalizer had to be completed before cruise, so yes Princess failed to do their part.

since this was a former crew member- he took his chances & got caught.  A lesson learned.

 

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Kamloops50

Kamloops50

Posted
Posted
On 12/9/2022 at 4:39 AM, ontheweb said:

And has not posted again!

 

Here is the url (not many posts) in case anyone is interested.

 

 

Don’t have much sympathy for them. They knew the rule and agreed to it when booking. They were disembarked in the Canary Island which isn’t actually close to Africa. Closer to Europe than Africa.

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Kamloops50

Kamloops50

Posted
Posted
7 hours ago, famski740 said:

Just want to bring up one point.  Cruise Terminal employees are not employed by the cruise line but by the terminal operator.  These individuals may not know all of the exact requirements of a cruise line for which they are servicing.  Remember they service more then on cruise line.

This decision was made by Princess head office not Captain . Princess didn’t want to be liable if the baby got sick. The medical staff onboard aren’t trained to handle kids under 1 year of age.

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caribill

caribill

Posted
Posted
On 12/9/2022 at 10:16 AM, skynight said:

Seems to me that the child should not have been able to board. The information was all with Princess prior to boarding. Once on board the child should have been allowed to stay on board.

 

In the contract:

he minimum Guest age to sail is 6 months at the time of embarkation in order to sail.  On all other cruises where there are more than 2 consecutive sea days, the minimum Guest age is 12 months at the time of embarkation in order to sail.

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antsp

antsp

Posted
Posted
10 hours ago, Kamloops50 said:

Don’t have much sympathy for them. They knew the rule and agreed to it when booking. They were disembarked in the Canary Island which isn’t actually close to Africa. Closer to Europe than Africa.

Think you need to check a map, the Canary Islands are off the coast of Africa. 

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Itchy&Scratchy Great Review Rare

Itchy&Scratchy

Posted
Posted
3 hours ago, antsp said:

Think you need to check a map, the Canary Islands are off the coast of Africa. 

but it's not a "remote island in Africa"

On 12/3/2022 at 2:10 PM, ScottRaia said:

Princess forced my infant daughter to disembark the Regal Princess mid-voyage on a remote island in Africa.

 

 

On 12/3/2022 at 2:10 PM, ScottRaia said:

We were stranded on the island of Tenerife on our first Thanksgiving with our tiny 9-month old daughter. It was horrible. 

 

do they even celebrate Thanksgiving on Tenerife?

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Shmoo here

Shmoo here

Posted
Posted
1 hour ago, Itchy&Scratchy said:

but it's not a "remote island in Africa"

Correct.

 

The Canary Islands, also known informally as the Canaries, are a Spanish autonomous community and archipelago in the Atlantic Ocean, in Macronesia. At their closest point to the African mainland, they are 100 kilometres (62 miles) west of Morocco. They are the southernmost of the autonomous communities of Spain. The islands have a population of 2.2 million people and they are the most populous special territory of the European Union.

https://en.wikipedia.org/wiki/Canary_Islands

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malba2366

malba2366

Posted
Posted (edited)
On 12/9/2022 at 3:05 AM, justafem said:

The family booked a standby fare (IE crew) and bypassed the age requirements for trans-ocean cruising for their daughter.  He knew what he was doing and knew how to get around the restrictions.  He didn't think he'd be called out; Then when he was, it's 'all the cruise lines fault' for not catching them when boarding.  Good gawds, take responsibility for your own actions.   

 

Unless you work for Princess, I am not sure you know how this person booked their cruise.  Or that they tried to bypass the age restrictions. 

 

Unless he provided a false age when booking, or a false identification for the child  at check in he didn't do anything to bypass restrictions...I'm not sure why booking a standby fare has any bearing on this.  This was handled very poorly by Princess...they should have denied boarding at the port, or cancelled the booking prior to sailing.  Princess had this Childs passport in advance of the sailing, and it was due to their own negligence that they allowed the child on the ship.  

 

 

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dog

dog

Posted
Posted
7 minutes ago, malba2366 said:

 

Unless he provided a false age when booking, or a false identification for the child  at check in he didn't do anything to bypass restrictions.  This was handled very poorly by Princess...they should have denied boarding at the port, or cancelled the booking prior to sailing.  Princess had this Childs passport months before the sailing, and it was due to their own negligence that they allowed the child on the ship.

And

 

It is up to passengers to read the Contract , terms etc they agree to at time of booking.

 

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malba2366

malba2366

Posted
Posted
1 minute ago, dog said:

And

 

It is up to passengers to read the Contract , terms etc they agree to at time of booking.

 

And, by accepting the booking and allowing the child to board the ship (assuming false identification was not used), princess chose to waive that portion of the contract.

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Daniel A

Daniel A

Posted
Posted (edited)
16 minutes ago, malba2366 said:

Princess had this Childs passport months before the sailing, and it was due to their own negligence that they allowed the child on the ship.

How do you know when Princess got the copy of the child's passport?  The child was only months old to begin with.  When Princess gets the passport copy, they only use the country of issue and passport number to electronically transmit required passenger manifests to government agencies, not to confirm the d.o.b. of the PAX.

 

Combine the fact that the father had been a Princess employee (note the past tense) and that the father and family are now banned by Carnival from future sailings and also re-employment, there's clearly more to this whole story than the father's giving out.  After all, he started his whole diatribe by saying he and his family were put off on a "remote island off the coast of Africa" when in fact, he was put off in Tenerife and transported home by Princess.  He didn't even put out his Tik Toc video until well after leaving Tenerife.  Dad lacks a good deal of credibility and is getting more attention than he deserves IMHO.  

 

It's also interesting to note that this story has only circulated on the internet, and not in mainstream media.  Mainstream media usually checks the veracity of stories they put out and none of them seem to be interested in the story even in light of how the media loves to bash the cruise industry with sketchy stories.

Edited by Daniel A
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dog

dog

Posted
Posted
5 minutes ago, malba2366 said:

And, by accepting the booking and allowing the child to board the ship (assuming false identification was not used), princess chose to waive that portion of the contract.

Yes, Princess never should have accepted the booking.
 If they were former crew, as mentioned they should have known the baby was too young for a TA cruise.

Researching requirements etc for travelling with infants should have been a priority.

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malba2366

malba2366

Posted
Posted (edited)
17 minutes ago, Daniel A said:

How do you know when Princess got the copy of the child's passport?  The child was only months old to begin with.  When Princess gets the passport copy, they only use the country of issue and passport number to electronically transmit required passenger manifests to government agencies, not to confirm the d.o.b. of the PAX.

 

Combine the fact that the father had been a Princess employee (note the past tense) and that the father and family are now banned by Carnival from future sailings and also re-employment, there's clearly more to this whole story than the father's giving out.  After all, he started his whole diatribe by saying he and his family were put off on a "remote island off the coast of Africa" when in fact, he was put off in Tenerife and transported home by Princess.  He didn't even put out his Tik Toc video until well after leaving Tenerife.  Dad lacks a good deal of credibility and is getting more attention than he deserves IMHO.  

 

It's also interesting to note that this story has only circulated on the internet, and not in mainstream media.  Mainstream media usually checks the veracity of stories they put out and none of them seem to be interested in the story even in light of how the media loves to bash the cruise industry with sketchy stories.

 

You are correct that princess may not have had the passport months in advance, but they certainly had it in advance of the sailing date.  They also had to have had the Childs birthdate when the cruise was booked...if these two did not match then that should have raised red flags.  Also Princess allowed them to board the cruise ship and the Childs passport had to be provided at that time.  

 

I am not sure what working for Princess would to do with this...there are plenty of people who work for Princess in who may not be intimately familiar with the age restrictions for cruising.  Obviously the person who checked them in was not.

 

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