Lastdance Posted September 12, 2023 #1 Share Posted September 12, 2023 I have read over 10 social media posts stating that loungers are no longer available for Sunset Verandas. The reasons given are all over the place about them being removed and no longer available. It seems like Beyond has the most vocal patrons who are very upset with this new policy. What as been your experience with SV’s, as several have reported that removal started in August. One person stated that it cost $20.00 to have the loungers returned. I have a difficult time believing this; however, with all the changes going on(cutbacks)what would be the rational for this? Please try and state factual information with as many details as possible. These larger balconies are certainly a favorite among passenger due to the furniture that includes loungers too. Link to comment Share on other sites More sharing options...
jelayne Posted September 12, 2023 #2 Share Posted September 12, 2023 I don’t believe loungers were intended to be there initially. Passengers asked their attendants and the attendants got them. Unless someone asked to have them removed they stayed. I have seen SVs with the standard 2 chairs and small table, others with 1 lounger and some with 2. Possibly going back to standardizing the SV furniture and moving the loungers back to the pool deck. 3 1 Link to comment Share on other sites More sharing options...
maggie.1008 Posted September 12, 2023 #3 Share Posted September 12, 2023 I love having the loungers. I spend a lot of time on the balcony. The best part about the SV cabin. 7 Link to comment Share on other sites More sharing options...
Lastdance Posted September 13, 2023 Author #4 Share Posted September 13, 2023 (edited) 1 hour ago, jelayne said: I don’t believe loungers were intended to be there initially. Passengers asked their attendants and the attendants got them. Unless someone asked to have them removed they stayed. I have seen SVs with the standard 2 chairs and small table, others with 1 lounger and some with 2. Possibly going back to standardizing the SV furniture and moving the loungers back to the pool deck. I certainly hope that loungers will not be held hostage by Celebrity; Sunset Suites include loungers, chairs and a table, but passengers pay a lot more for this experience. Personally, I hope that these are only being removed for safety or other precautions. The balconies are quite large and have ample space for all this furniture, as the chairs are not that comfortable. On our Sunset Suite(Beyond)our loungers were not even the cushioned ones, but just regular, non- padded ones. It is difficult to see all of the furniture found on the SV’s, but it would be very appropriate to leave just one, IMHO. The S1’s have such narrow balconies that the loungers do not fit all that well, especially if there are two of them. However, the Retreat has numerous loungers too. Another poster remarked that even following the chain of command to the top did not change the verdict. I hope people share their own personal experiences on this thread, along with the reasoning behind this removal. Yep, I am a “why” person like many others and do have an SV booked on Ascent. I personally love the wake and lounger concept, along with the larger balcony too! Edited September 13, 2023 by Lastdance Link to comment Share on other sites More sharing options...
scrapcreator Posted September 13, 2023 #5 Share Posted September 13, 2023 (edited) We were on the Beyond June 4, 2022 and both of our Sunset Verandas had one lounger, two chairs and one small table. We were on the Apex July 31 and August 9, 2023 and each of our Sunset Verandas had one lounger, two chairs and one small table. And, yes, the chairs were not that comfortable and the table was not big enough for a meal. Edited September 13, 2023 by scrapcreator 1 1 Link to comment Share on other sites More sharing options...
Rare hcat Posted September 13, 2023 #6 Share Posted September 13, 2023 a sun lounger was an easy fit on our EDGE SV balc. We only asked for one and there wss no issue about getting it .I think we had a chair and small table as well. If staff takes them away, some cruisers may resort to self help in the wee hrs??? 3 Link to comment Share on other sites More sharing options...
MustBCruzn Posted September 13, 2023 #7 Share Posted September 13, 2023 We were in a SV on the Apex in July, and we had just two uncomfortable chairs and a very small table. When we asked our room steward for a lounger, he said they were no longer available. We loved the SV, but the small, uncomfortable deck furniture was disappointing. 1 Link to comment Share on other sites More sharing options...
jelayne Posted September 13, 2023 #8 Share Posted September 13, 2023 1 hour ago, Lastdance said: I certainly hope that loungers will not be held hostage by Celebrity; Sunset Suites include loungers, chairs and a table, but passengers pay a lot more for this experience. Personally, I hope that these are only being removed for safety or other precautions. The balconies are quite large and have ample space for all this furniture, as the chairs are not that comfortable. On our Sunset Suite(Beyond)our loungers were not even the cushioned ones, but just regular, non- padded ones. It is difficult to see all of the furniture found on the SV’s, but it would be very appropriate to leave just one, IMHO. The S1’s have such narrow balconies that the loungers do not fit all that well, especially if there are two of them. However, the Retreat has numerous loungers too. Another poster remarked that even following the chain of command to the top did not change the verdict. I hope people share their own personal experiences on this thread, along with the reasoning behind this removal. Yep, I am a “why” person like many others and do have an SV booked on Ascent. I personally love the wake and lounger concept, along with the larger balcony too! I think the Sunset suites had loungers from the beginning. The SV did not. 1 Link to comment Share on other sites More sharing options...
Rare Georgia_Peaches Posted September 13, 2023 #9 Share Posted September 13, 2023 12 minutes ago, MustBCruzn said: When we asked our room steward for a lounger, he said they were no longer available. We I wonder if they are available for $20? It would be interesting to know the answer to this question. 1 Link to comment Share on other sites More sharing options...
Boatharbour Posted September 13, 2023 #10 Share Posted September 13, 2023 1 hour ago, MustBCruzn said: We were in a SV on the Apex in July, and we had just two uncomfortable chairs and a very small table. When we asked our room steward for a lounger, he said they were no longer available. We loved the SV, but the small, uncomfortable deck furniture was disappointing. We were on Apex 19 July in a SV and had a lounger, two chairs and a table. Plenty of room for all of it. I really like having the lounger. 2 Link to comment Share on other sites More sharing options...
MustBCruzn Posted September 13, 2023 #11 Share Posted September 13, 2023 25 minutes ago, Boatharbour said: We were on Apex 19 July in a SV and had a lounger, two chairs and a table. Plenty of room for all of it. I really like having the lounger. That's the sailing we were on as well. Maybe I should have tried @Georgia_Peaches $20 idea. 😀 1 Link to comment Share on other sites More sharing options...
Rare Cruise till you drop Posted September 13, 2023 #12 Share Posted September 13, 2023 We sailed on the Edge twice on SV’s in 2020, we asked room steward and he gladly brought us a lounger. In March 2023, we asked for a lounger but the attendant said that because of the previous guests in that room, that he was not allowed to bring us a lounger for safety reasons (sounds like the lounger went overboard). We suspect we were being fed a line. Interestingly we did notice other cabins had a lounger so their practice was not consistent. 1 Link to comment Share on other sites More sharing options...
sn2792 Posted September 13, 2023 #13 Share Posted September 13, 2023 We were on the Edge in a SV in January and we had 2 loungers on our balcony. 1 Link to comment Share on other sites More sharing options...
wineoclock Posted September 13, 2023 #14 Share Posted September 13, 2023 We’ve switched our June cruise next year to an SV from a CS so I hope we get the loungers. But who knows with X. They say a weeks a long time in politics. That saying could easily be used for X currently. 1 Link to comment Share on other sites More sharing options...
kitakizmo Posted September 13, 2023 #15 Share Posted September 13, 2023 It’s the only reason I booked the corner aft SS. I need at least one there with a cushion. Time to call my TA. 1 Link to comment Share on other sites More sharing options...
Rare hcat Posted September 13, 2023 #16 Share Posted September 13, 2023 not sure we had one like this. I believe it was a pool lounger..no.cushions?? Link to comment Share on other sites More sharing options...
Oceangoer2 Posted September 13, 2023 #17 Share Posted September 13, 2023 44 minutes ago, kitakizmo said: It’s the only reason I booked the corner aft SS. I need at least one there with a cushion. Time to call my TA. Those two 'dinky' chairs are reason enough for me to not book an E class suite (I hope those are not on S class verandahs). Link to comment Share on other sites More sharing options...
TeeRick Posted September 13, 2023 #18 Share Posted September 13, 2023 11 hours ago, Georgia_Peaches said: I wonder if they are available for $20? It would be interesting to know the answer to this question. Wonder if we can rent footstools too? 1 2 Link to comment Share on other sites More sharing options...
Bugsy1966 Posted September 13, 2023 #19 Share Posted September 13, 2023 We were on the Beyond in Feb and requested a lounger - no problem. Same ship in July - sorry no can do for safety reasons. Clearly a line that the cabin steward had been given to parrot. I asked him to ask his supervisor but he returned with a hard no. I then went to guest services who gave me the same spiel whereupon I asked to speak to the hotel manager. Eventually his/her deputy trotted up and delivered the same speech. I asked him to explain how a sun lounger on the balcony of an SV was a safety hazard but not one on the balcony of an Edge Villa or various other cabins. He said he couldn't explain but 'Miami' had told them to remove them - no exceptions. I'd got a bee in my bonnet by now so made it quite clear that I was more than a little unhappy and asked him to convey that to Miami. He said he would contact Miami as soon as the office opened, convey my disappointment and see what, if anything, they could/would do. He promised me he would call me the next morning (it being around 6pm EU time). I never did hear back from him but around 10.30 the next morning our cabin steward arrived with a sun lounger! It took a lot of persistence and, frankly, it was so much hassle I'm not sure I would bother again. Onboard for enjoyment not aggravation. Sad, because it does remove one of the advantages of an SV and is yet another nail in the Celebrity coffin. 8 3 Link to comment Share on other sites More sharing options...
cbfb Posted September 13, 2023 #20 Share Posted September 13, 2023 39 minutes ago, Bugsy1966 said: We were on the Beyond in Feb and requested a lounger - no problem. Same ship in July - sorry no can do for safety reasons. Clearly a line that the cabin steward had been given to parrot. I asked him to ask his supervisor but he returned with a hard no. I then went to guest services who gave me the same spiel whereupon I asked to speak to the hotel manager. Eventually his/her deputy trotted up and delivered the same speech. I asked him to explain how a sun lounger on the balcony of an SV was a safety hazard but not one on the balcony of an Edge Villa or various other cabins. He said he couldn't explain but 'Miami' had told them to remove them - no exceptions. I'd got a bee in my bonnet by now so made it quite clear that I was more than a little unhappy and asked him to convey that to Miami. He said he would contact Miami as soon as the office opened, convey my disappointment and see what, if anything, they could/would do. He promised me he would call me the next morning (it being around 6pm EU time). I never did hear back from him but around 10.30 the next morning our cabin steward arrived with a sun lounger! It took a lot of persistence and, frankly, it was so much hassle I'm not sure I would bother again. Onboard for enjoyment not aggravation. Sad, because it does remove one of the advantages of an SV and is yet another nail in the Celebrity coffin. Uggh! So disappointing! One of the reasons we booked SV on Beyond in January. I see a move up bid in our future!!! 2 Link to comment Share on other sites More sharing options...
Jeremiah1212 Posted September 13, 2023 #21 Share Posted September 13, 2023 People like to complain about inconsistency. A hard no across the board seems pretty consistent to me. 3 Link to comment Share on other sites More sharing options...
Bugsy1966 Posted September 13, 2023 #22 Share Posted September 13, 2023 9 minutes ago, cbfb said: Uggh! So disappointing! One of the reasons we booked SV on Beyond in January. I see a move up bid in our future!!! Sounds like an excellent plan. 😂 Link to comment Share on other sites More sharing options...
deliver42 Posted September 13, 2023 #23 Share Posted September 13, 2023 We were on the Beyond last December in an SV, and the lounges were already there, as well as 2 chairs and a tiny table. 1 Link to comment Share on other sites More sharing options...
Lastdance Posted September 13, 2023 Author #24 Share Posted September 13, 2023 1 hour ago, Jeremiah1212 said: People like to complain about inconsistency. A hard no across the board seems pretty consistent to me. A “hard” yes would be great too, but that is not going to happen either. Jeremiah, have you been in an SV with a lounger, or just the uncomfortable chairs? Link to comment Share on other sites More sharing options...
Lastdance Posted September 13, 2023 Author #25 Share Posted September 13, 2023 14 hours ago, jelayne said: I think the Sunset suites had loungers from the beginning. The SV did not. Yes, they did have padded loungers, but not padded on Beyond’s SS’s when I was aboard for 22 days. Link to comment Share on other sites More sharing options...
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