springaussie Posted March 13, 2017 #1 Share Posted March 13, 2017 ROOM SERVICE UPDATES The room service menu has had a fleet-wide update, with new menus and pricing designed to deliver the best service possible to all our guests. With the exception of the Continental breakfast options, all room service orders now come with a charge of $7.95 per order, no matter what time of day they are placed. The charges are applied at the time guests place their order, so if they order from the American breakfast menu in the morning and then the All-Day menu in the afternoon they will be charged $7.95 both times. The complimentary Continental breakfast menu offers a wide and delicious range of options, so guests can still take advantage of room service without additional fees in the morning. ( Info Royal Caribbean UK) Link to comment Share on other sites More sharing options...
Clarea Posted March 13, 2017 #2 Share Posted March 13, 2017 Lovely. Link to comment Share on other sites More sharing options...
bingomamma19 Posted March 13, 2017 #3 Share Posted March 13, 2017 ROOM SERVICE UPDATES The room service menu has had a fleet-wide update, with new menus and pricing designed to deliver the best service possible to all our guests. With the exception of the Continental breakfast options, all room service orders now come with a charge of $7.95 per order, no matter what time of day they are placed. The charges are applied at the time guests place their order, so if they order from the American breakfast menu in the morning and then the All-Day menu in the afternoon they will be charged $7.95 both times. The complimentary Continental breakfast menu offers a wide and delicious range of options, so guests can still take advantage of room service without additional fees in the morning. ( Info Royal Caribbean UK) Is this just Australia or UK? We are going on Allure in October....I hope this is not happening in the US?????? Link to comment Share on other sites More sharing options...
Ashland Posted March 13, 2017 #4 Share Posted March 13, 2017 Wait...I'm confused....Are you saying I can no longer get hot items on the menu (door-hanger that you put out the night before) free...there's now a charge :confused: Link to comment Share on other sites More sharing options...
Tee & Chilli Posted March 13, 2017 #5 Share Posted March 13, 2017 This is exactly how Norwegian handles room service. I think the charge is $3.95. Link to comment Share on other sites More sharing options...
ocav Posted March 13, 2017 #6 Share Posted March 13, 2017 Oh well, just won't order room service and then consider different lines in the future, the less that's included the more likely I will be to move to a different line. Also I seem to recall the brochures state that room service is included so by UK advertising law any charges would contradict the brochure, interesting Link to comment Share on other sites More sharing options...
Rare LMaxwell Posted March 13, 2017 #7 Share Posted March 13, 2017 This is exactly how Norwegian handles room service. I think the charge is $3.95. It is 7.95 on NCL. Link to comment Share on other sites More sharing options...
Cruisingthesuitelife Posted March 13, 2017 #8 Share Posted March 13, 2017 Is there a link to this info? I have had a look but must be missing it completely! Link to comment Share on other sites More sharing options...
FloridaPalms Posted March 13, 2017 #9 Share Posted March 13, 2017 :mad::mad::mad: Hope it's not for US sailings! :mad::mad::mad: I'll have two very disappointed teenage boys with me on my next cruise. Link to comment Share on other sites More sharing options...
firefox247 Posted March 13, 2017 #10 Share Posted March 13, 2017 I really hope this isn't fleet-wide. RCI already has very limited options after 9 PM or so for food. Room service was one of the only ways to get something good, but I'm not paying $8 for that. Link to comment Share on other sites More sharing options...
blackshirt Posted March 13, 2017 #11 Share Posted March 13, 2017 Just off Freedom yesterday. There were no room service charges. Link to comment Share on other sites More sharing options...
cb at sea Posted March 13, 2017 #12 Share Posted March 13, 2017 Not a huge fan of eating in the cabin...but that's an extreme price for the little bit you get.... Link to comment Share on other sites More sharing options...
Biker19 Posted March 13, 2017 #13 Share Posted March 13, 2017 It's not the charge RCI is after with this move, but elimination of staff which probably costs them more than any money they would make by charging for the service. Link to comment Share on other sites More sharing options...
shack Posted March 14, 2017 #14 Share Posted March 14, 2017 (edited) You know we're getting ready to embark next month on an 18-day transpacific out of Sydney and this just adds to the epic levels we've heard about nickel-and-diming pax for standard stuff on what is actually a fairly expensive cruise booked 2 yrs ago with no discounts available. We've done 30+ cruises (first was actually an RCI Bahamas hop) and we chose this for the itinerary, but my expectations are already in the toilet - as apparently the corridor bouquet is. We've always been small ship cruisers (Radisson, Windstar, Seabourn, Seadream, Oceania, Crystal) and I fully expect that's where we'll be returning even though Radiance is a small ship by RCI standards. I'll try to keep an open mind but no robes, no bathroom amenities, charge for the smallest thing from room service, ridiculous beverage, excursion, and upsell dining options - no thank you. You can pay $100 more a day on an upscale line and enjoy the cruise more and not get taken to the woodshed. I guess the good news is room service orders will fall off so they take less than 45 mins-2 hrs to fill. Bad news is this policy will add even more pressure to an already overcrowded Windjammer Cafe since breakfast in MDR is apparently a sketchy 60-90 minute affair. Working the open mind angle... And then there will be the inevitable 18-20% on top of the $7.95 for room service English muffin and coffee... Edited March 14, 2017 by shack Link to comment Share on other sites More sharing options...
Biker19 Posted March 14, 2017 #15 Share Posted March 14, 2017 You can pay $100 more a day on an upscale line and enjoy the cruise more and not get taken to the woodshed. or pay RCI prices and say no to all the upsell offers.;) Link to comment Share on other sites More sharing options...
emdia43 Posted March 14, 2017 #16 Share Posted March 14, 2017 ROOM SERVICE UPDATES The room service menu has had a fleet-wide update, with new menus and pricing designed to deliver the best service possible to all our guests. With the exception of the Continental breakfast options, all room service orders now come with a charge of $7.95 per order, no matter what time of day they are placed. The charges are applied at the time guests place their order, so if they order from the American breakfast menu in the morning and then the All-Day menu in the afternoon they will be charged $7.95 both times. The complimentary Continental breakfast menu offers a wide and delicious range of options, so guests can still take advantage of room service without additional fees in the morning. ( Info Royal Caribbean UK) Could you provide a link to that information please? I am unable to find this on the UK RCCL site, or anywhere else. That sounds like NCL ' S policy. Link to comment Share on other sites More sharing options...
ocav Posted March 14, 2017 #17 Share Posted March 14, 2017 Could you provide a link to that information please? I am unable to find this on the UK RCCL site, or anywhere else. That sounds like NCL ' S policy. I can't find it anywhere either Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Wanna Be Retired Posted March 14, 2017 #18 Share Posted March 14, 2017 This is in the FAQ on the Royal Caribbean website: Staterooms Print This Page Q: Is there room service onboard?A: Room service is available onboard any time of the day or night - simply order from the room service menu located in your stateroom/suite (late night service charge of $3.95* applies). *Service charge subject to change without notice. Link to comment Share on other sites More sharing options...
Scyl Posted March 14, 2017 #19 Share Posted March 14, 2017 That's disappointing... Link to comment Share on other sites More sharing options...
Ashland Posted March 14, 2017 #20 Share Posted March 14, 2017 This is in the FAQ on the Royal Caribbean website: Staterooms Print This Page Q: Is there room service onboard?A: Room service is available onboard any time of the day or night - simply order from the room service menu located in your stateroom/suite (late night service charge of $3.95* applies). *Service charge subject to change without notice. Nothing new about this late night charge...but what the OP is posting is...however is that only applying to UK....since nothing has been mentioned about this for us in the USA. Link to comment Share on other sites More sharing options...
shack Posted March 14, 2017 #21 Share Posted March 14, 2017 or pay RCI prices and say no to all the upsell offers.;) Ah but saying "No" all day long is not my idea of a relaxing vacation. Sure, you can self-sequester yourself to your cabin and avoid some of it, but non-stop upsell at the pool and IN FRONT OF MDR is annoying, unprofessional, and looks cheap to the customer. However apparently you have to take the dining upsell to get a decent meal. We took the pre-sold 5 night specialty dining pkg -- and glad we did based upon MDR and Windjammer reviews. Link to comment Share on other sites More sharing options...
emdia43 Posted March 14, 2017 #22 Share Posted March 14, 2017 Nothing new about this late night charge...but what the OP is posting is...however is that only applying to UK....since nothing has been mentioned about this for us in the USA. 3 There is nothing other than the usual $3.95 Charge for late night service on the UK site either....?? Link to comment Share on other sites More sharing options...
voyager70 Posted March 14, 2017 #23 Share Posted March 14, 2017 If this indeed is true no more room service for us. Just crazy. Link to comment Share on other sites More sharing options...
CruisinCons Posted March 14, 2017 #24 Share Posted March 14, 2017 :mad::mad::mad: Hope it's not for US sailings! :mad::mad::mad: I'll have two very disappointed teenage boys with me on my next cruise. How do you get your teenage boys to stay in the rooms?? Mine were always out and about, came back to sleep and that's it. They ate primarily in the Windjammer every single cruise! LOL Link to comment Share on other sites More sharing options...
Biker19 Posted March 14, 2017 #25 Share Posted March 14, 2017 However apparently you have to take the dining upsell to get a decent meal. We took the pre-sold 5 night specialty dining pkg -- and glad we did based upon MDR and Windjammer reviews. That's the problem - you believe the reviews and self sequester into specialty venues. Link to comment Share on other sites More sharing options...
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