Rare livingonthebeach Posted September 9, 2020 #1 Share Posted September 9, 2020 I especially like the Muster 2.0 Mobile app functionalities include: Just announced: Muster 2.0 – one of the least-loved, but most important, parts of a cruise vacation – the safety drill – is transformed from a process designed for large groups of people into a faster, more personal “one-to-few” approach that guests can complete at their own time. Scheduled arrival time – staggered arrival times for guests help eliminate crowds by managing the ebb-and-flow in parking lots, drop-off areas and terminals to allow for physical distancing from car to stateroom. Expedited boarding – by completing check-in with the app, scanning passport information and uploading a ‘selfie’ security photo, guests can generate a mobile boarding pass and qualify for an expedited boarding process. Debuted in 2018, the innovative, digital experience minimizes check-in and security lines at ports, allowing guests to get on board seamlessly and safely in minutes. Digital key – guests can unlock staterooms with their smartphones by downloading a digital key, available in just a few taps for select ships and staterooms. Stateroom automation – using their smartphone, guests have the ability to control elements inside their stateroom, such as the TV, lighting, window shades and temperature, limiting touchpoints while achieving higher levels of stateroom customization. Onboard account – guests can view onboard charges and credits in real time from anywhere on the ship without waiting in line or on hold. Daily planning – onboard activities, entertainment shows, dining and shore excursions are viewable and open for reservations all through the guest mobile app. https://www.cruiseindustrynews.com/cruise-news/23481-new-technology-driving-royal-caribbean-s-return-to-service.html 3 Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted September 9, 2020 #2 Share Posted September 9, 2020 Interested to see how many show up at 1000 hrs when their boarding time is 1600. 😇 M8 2 Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted September 9, 2020 #3 Share Posted September 9, 2020 I’m wonder if people can now remove Gratuities from the app instead of waiting inline at Guest Services. Lol M8 1 3 Link to comment Share on other sites More sharing options...
Tony O Posted September 9, 2020 #4 Share Posted September 9, 2020 They need to make this app available fleetwide in order to achieve the results they are looking for Link to comment Share on other sites More sharing options...
Joseph2017China Posted September 9, 2020 #5 Share Posted September 9, 2020 4 minutes ago, Milwaukee Eight said: I’m wonder if people can now remove Gratuities from the app instead of waiting inline at Guest Services. Lol M8 I hope not, that would make it too easy. Maybe they will have a separate line with a sign up - specific line for removing gratuities! 1 Link to comment Share on other sites More sharing options...
notmyrealnameoremail Posted September 9, 2020 #6 Share Posted September 9, 2020 3 minutes ago, Tony O said: They need to make this app available fleetwide in order to achieve the results they are looking for I thought the only missing ship was Grandeur? Of course that's the next ship we are booked on. Link to comment Share on other sites More sharing options...
JAMESCC Posted September 9, 2020 #7 Share Posted September 9, 2020 I like or love most of these features but man the staggered boarding or late boarding really, really stinks.i like to get on the ship as early as possible, usually by noon and start vaca early. Sent from my Pixel 4 XL using Tapatalk 2 Link to comment Share on other sites More sharing options...
Vera/Lee Posted September 9, 2020 #8 Share Posted September 9, 2020 56 minutes ago, Milwaukee Eight said: Interested to see how many show up at 1000 hrs when their boarding time is 1600. 😇 M8 I bet that will not be allowed. 1 1 Link to comment Share on other sites More sharing options...
Biker19 Posted September 9, 2020 #9 Share Posted September 9, 2020 (edited) 1 hour ago, notmyrealnameoremail said: I thought the only missing ship was Grandeur? Ships without the app: Explorer (likely to be added soon as she's about to come out of dry dock) Jewel Grandeur Radiance Everything you want to know about the app can be found here: Edited September 9, 2020 by Biker19 Link to comment Share on other sites More sharing options...
Smiles1984 Posted September 9, 2020 #10 Share Posted September 9, 2020 All I want to be able to do is message my other half when we're at sea without having to buy 2 internet packages! 1 Link to comment Share on other sites More sharing options...
Tony O Posted September 9, 2020 #11 Share Posted September 9, 2020 1 hour ago, notmyrealnameoremail said: I thought the only missing ship was Grandeur? Of course that's the next ship we are booked on. Radiance is not listed Link to comment Share on other sites More sharing options...
notmyrealnameoremail Posted September 9, 2020 #12 Share Posted September 9, 2020 15 minutes ago, Biker19 said: Ships without the app: Explorer (likely to be added soon as she's about to come out of dry dock) Jewel Grandeur Radiance Everything you want to know about the app can be found here: 13 minutes ago, Tony O said: Radiance is not listed Thanks. Now I don't feel singled out. Link to comment Share on other sites More sharing options...
Chiliburn Posted September 9, 2020 #13 Share Posted September 9, 2020 One of the things I like the most about cruises is you put your wallet,phone and everything else in the safe and forget about them. By the sound of it you are have to have a device to eat and drink. 2 Link to comment Share on other sites More sharing options...
Airbear232 Posted September 9, 2020 #14 Share Posted September 9, 2020 Looks amazing! Definitely like the Muster 2.0. Glad that they're continue to apply technology to improve the cruising experience. Great work! 2 Link to comment Share on other sites More sharing options...
klfrodo Posted September 9, 2020 #15 Share Posted September 9, 2020 This will expose the Generation gap 1 Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted September 9, 2020 #16 Share Posted September 9, 2020 4 hours ago, Vera/Lee said: I bet that will not be allowed. I hope you’re right. Link to comment Share on other sites More sharing options...
Billy Baltic Posted September 9, 2020 #17 Share Posted September 9, 2020 5 hours ago, JAMESCC said: I like or love most of these features but man the staggered boarding or late boarding really, really stinks.i like to get on the ship as early as possible, usually by noon and start vaca early. Sent from my Pixel 4 XL using Tapatalk The day you board is day 1 and a day you pay for. It’s understandable in a Covid world but when all this passes I hope they don’t retain the late boarding. 3 Link to comment Share on other sites More sharing options...
JAMESCC Posted September 9, 2020 #18 Share Posted September 9, 2020 3 minutes ago, Billy Baltic said: The day you board is day 1 and a day you pay for. It’s understandable in a Covid world but when all this passes I hope they don’t retain the late boarding. Exactly my thoughts, you paid for that first day that is why I want to board as early as possible. 2 Link to comment Share on other sites More sharing options...
danv3 Posted September 9, 2020 #19 Share Posted September 9, 2020 1 hour ago, Billy Baltic said: The day you board is day 1 and a day you pay for. It’s understandable in a Covid world but when all this passes I hope they don’t retain the late boarding. Agreed. While I understand what they're trying to accomplish, there's a pretty big difference between boarding at 11:00am like I tend to do and boarding at 5:00pm as I've seen offered for boarding times in some upcoming cruises. Unfortunately, I would expect them to attempt to (further) monetize the desire of some cruisers to board earlier. 1 Link to comment Share on other sites More sharing options...
Chrismasker Posted September 9, 2020 #20 Share Posted September 9, 2020 6 hours ago, Joseph2017China said: I hope not, that would make it too easy. Maybe they will have a separate line with a sign up - specific line for removing gratuities! yes for the cheap people . Link to comment Share on other sites More sharing options...
Iamcruzin Posted September 9, 2020 #21 Share Posted September 9, 2020 You need an alternate plan for the flip phone generation who lock the phone in the safe the minute they board. Given Royal Caribbean technology and the IT department, Those people will be on board before the rest of us. 1 Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted September 9, 2020 #22 Share Posted September 9, 2020 Royal will just have 6 and 3/2 day cruises and first day is free. 😇 M8 1 Link to comment Share on other sites More sharing options...
Tatka Posted September 9, 2020 #23 Share Posted September 9, 2020 Nice to see RCI is trying to keep up with technology! Our last pre-Covid cruises were Explorer for Christmas and Crown Princess for New Year and while Explorer surprisingly won in several departments where we did not expect her to win, Princess app (and medallion) were absolutely amazing! Well surprisingly internet was cheaper and a bit faster too. But I am more than OK with last two on RCI ships. Link to comment Share on other sites More sharing options...
Rare twangster Posted September 9, 2020 #24 Share Posted September 9, 2020 (edited) Not to mention dropping or losing your phone mid-cruise. Met a guy who made the mistake of upgrading his phone mid-cruise. It didn't go well. He won't make that mistake again. My son enjoyed the DX a little too much and entered the wrong code 10 times locking his phone permanently while on Harmony . He needed a laptop to wipe it and start over from scratch. Curious how it will work when you don't buy a Voom plan. Some phones are very picky about connecting to wifi and what they perceive as a broken network if they can't reach the internet. Some phones may connect but once the phone is locked they'll ignore that wifi network and you have to go through the whole process again once you unlock your phone. Having to do that everytime you scan a QR menu would be a PITA. The line at GS may get shorter but the line at the Voom desk may get longer. Edited September 9, 2020 by twangster Link to comment Share on other sites More sharing options...
Tatka Posted September 9, 2020 #25 Share Posted September 9, 2020 I’m sure it will be possible to use traditional card etc for people who want to be technology free. 4 Link to comment Share on other sites More sharing options...
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