Had a great cruise except one incident

[jean87510]

16 minutes ago, WrittenOnYourHeart said:

Was that the one that got an NYPD escort to the pier? I know there was one around that time that was met coming into the harbor by NYPD boats and escorted to the pier because of a massive brawl on board.

same ship but a month or so later.  But there were a few fights.  Not as bad as that sailing.

[webecruzin2]

22 hours ago, drakes2 said:

Carnival is much worse.

We've sailed on Carnival twice but only because the departure port was in my daughter's city and we could drive there. 
On the 2nd cruise we saw  that the very large  bouncers in the nightclub were armed! 
We had never seen bouncers in a ship's nightclub before, let alone carrying guns. 
What do they expect to happen that they would need to be armed? 
We left soon after and didn't go back. To the club or Carnival.

[dadofjessie]

On 1/16/2023 at 9:06 PM, ShelleyQT said:

We just got back from our cruise on the Beyond.  Beautiful ship and overall a great cruise!

 

My only complaint is that one night at dinner in the Cosmopolitan dining room, a large family group were seated near us.   As soon as they were seated, they began to play some music very loudly using a bluetooth speaker.  The whole group sang with it, as loudly as possible.  When the song was over, they continued to play music on their bluetooth.  This was very rude, and it greatly impacted the atmosphere, and our enjoyment of our dinner.

 

None of the staff asked them to turn it off, even though there were several staff members serving the table.  It frustrates me when staff do not take care of these kinds of problems.  It should not be left up to us to either put up with it, or to have to confront them ourselves (which would not have gone well, especially with such a large family group).  I realize the waiters are not going to want to confront, but they should have notified the maitre 'd, and then he should have done something.

 

Did I notify the maitre'd myself?  No.  I know better than to tattle on such a big group.  In fact, my whole point is that I should not have to tattle.  It was clear to everyone around (including many staff) what was going on, and staff should take care of this kind of thing so that guests aren't bullied into accepting such rude behavior.

Its a pity that society has come to this, no respect for others.  We were on a Royal Caribbean cruise just before the pandemic and were trying to celebrate a significant wedding anniversary in a speciality restaurant and there was a large family seated not too far from us.  They let their toddlers run around the restaurant the entire time, screaming at the top of their lungs without any attempt to quiet them down.  (We are parents and grandparents and we understand that to a point kids will be kids, but this was over the top too much.) We quietly complained to the waiter who called for the Maitre'd, but they both did nothing to ask them to alleviate the situation.  They are too afraid of offending their customers.  What they did for us was refund the money that we spent on the speciality restaurant, but that didn't solve the problem.  I am sure that the entitlement feeling by the passengers that you encountered were no different from our experience.  I would have suggested to quietly complain to the Maitre'd, but thats all that you can do.

[drakes2]

30 minutes ago, webecruzin2 said:

We had never seen bouncers in a ship's nightclub before, let alone carrying guns. 

I've never heard of that on any cruise line.  Carnival obviously has a lot of arguments/brawls on their ships. Also sailed 2x on the line with kids and grandkids.  

[drakes2]

2 minutes ago, dadofjessie said:

Its a pity that society has come to this, no respect for others.  We were on a Royal Caribbean cruise just before the pandemic and were trying to celebrate a significant wedding anniversary in a speciality restaurant and there was a large family seated not too far from us.  They let their toddlers run around the restaurant the entire time, screaming at the top of their lungs without any attempt to quiet them down.  (We are parents and grandparents and we understand that to a point kids will be kids, but this was over the top too much.) We quietly complained to the waiter who called for the Maitre'd, but they both did nothing to ask them to alleviate the situation.  They are too afraid of offending their customers.  What they did for us was refund the money that we spent on the speciality restaurant, but that didn't solve the problem.  I am sure that the entitlement feeling by the passengers that you encountered were no different from our experience.  I would have suggested to quietly complain to the Maitre'd, but thats all that you can do.

I remember one incident on the Royal Princess my friend and I went to the pool deck around 11 am and found one chair. Did notice an unoccupied one next to a couple who were saving for their teenage son so my friend and I shared a lounger between us. At noon the couple went for lunch so after 45 minutes I asked the pool attendant to remove towel and belongings from spare lounger which he did.  I went for a dip in pool couple came back and woman accused me of taking the lounger, I know better thats why I got the crew to do it.  The couple stayed 2 more hours but the son never showed up.  Apparently he had a late night and slept in.  The stuff on the lounge chair was the woman's not even her kid's  😆 

[catgirl411]

The whole large group thing is often troubling, even when the people are nice. The size of group can create a mini-world that is oblivious to the experience of other passengers. We were on a Princess cruise over the holidays and there was a group of 26 people who were celebrating a 65th anniversary. The group including a significant number of college aged and high school kids. They were pretty well behaved but decided that they really liked Crooners and the performer there. So every night they would pack the area closest to the piano. The bar is very popular and the seating is very limited so it became harder and harder to get a seat. Not a huge problem but it felt like their party and no one else’s. 

[Hlitner]

What an awful situation.  I think it is just one more example of what happens when cruise lines lower or do not enforce any standards or rules.  At one time there were dress codes that were enforced, staff would actually clear "reserved" deck loungers, etc.  These days many passengers have simply adopted a "me me me" attitude, have little or no sense of decorum, and could care less what others think.

 

When the dress codes started to disappear, we warned (right here on CC) that it was a slippery slope.  These days I would not be surprised to see nudists in the MDR or porn on devices (in full view of children).  

 

What would we do if somebody was blasting music at a nearby table?  Simply excuse ourselves (if with others), go over to the host/hostess, and ask to be reseated in another section of the MDR (far from the offending music/noise).  If enough folks reacted in such a non-confrontational manner, it would possibly shame management into doing their job.

 

Hank

[gfkcruiser]

57 minutes ago, Hlitner said:

What an awful situation.  I think it is just one more example of what happens when cruise lines lower or do not enforce any standards or rules.  At one time there were dress codes that were enforced, staff would actually clear "reserved" deck loungers, etc.  These days many passengers have simply adopted a "me me me" attitude, have little or no sense of decorum, and could care less what others think.

 

When the dress codes started to disappear, we warned (right here on CC) that it was a slippery slope.  These days I would not be surprised to see nudists in the MDR or porn on devices (in full view of children).  

 

What would we do if somebody was blasting music at a nearby table?  Simply excuse ourselves (if with others), go over to the host/hostess, and ask to be reseated in another section of the MDR (far from the offending music/noise).  If enough folks reacted in such a non-confrontational manner, it would possibly shame management into doing their job.

 

Hank

Agree on change of table.  Don't understand how the crew won't ask to have music turned off.  

[m8zenblue]

We had a similar incident on the Silhouette in November, 2022.

We had "Select" dining so we were seated upstairs.

Every night for the 10 night cruise there was a very large group that sat downstairs and they would sing along with staff of 3 musicians and singers and they would sing, very loudly, with live music, "Take Me Home Country Roads".

The first time we heard it, it was cool, but c'mon, every night, 2-3 times, enough is enough.

[Host Anne]

On 1/16/2023 at 9:10 PM, Arizona Wildcat said:

Really - the staff is taught passengers are right.  Unless YOU said something discretely to your waiter or the Maitre'd they can't do anything.  

 

I disagree with this comment.  The cruise line should not put passengers in the position of having to discretely say some to the waiter or Maitre 'd.  The cruise line is supposed to have rules and regulations and this would be a total disruption to the other passengers in the dining room.  The passengers are NOT always right and the cruise lines need to start dealing with rude guests who are disrupting others onboard or those of us who have loved cruising for many years will be turning elsewhere for vacation.

[sfaaa]

2 hours ago, gfkcruiser said:

 Don't understand how the crew won't ask to have music turned off.  

Minimum wage line crew are not empowered, trained or tasked to confront customers. I suspect they may even be told not to get into any argument with passengers under any circumstances.

[gfkcruiser]

17 minutes ago, sfaaa said:

Minimum wage line crew are not empowered, trained or tasked to confront customers. I suspect they may even be told not to get into any argument with passengers under any circumstances.

Agree but what about dining room manager?

[C4HCG]

3 hours ago, Hlitner said:

What an awful situation.  I think it is just one more example of what happens when cruise lines lower or do not enforce any standards or rules.  At one time there were dress codes that were enforced, staff would actually clear "reserved" deck loungers, etc.  These days many passengers have simply adopted a "me me me" attitude, have little or no sense of decorum, and could care less what others think.

 

When the dress codes started to disappear, we warned (right here on CC) that it was a slippery slope.  These days I would not be surprised to see nudists in the MDR or porn on devices (in full view of children).  

 

What would we do if somebody was blasting music at a nearby table?  Simply excuse ourselves (if with others), go over to the host/hostess, and ask to be reseated in another section of the MDR (far from the offending music/noise).  If enough folks reacted in such a non-confrontational manner, it would possibly shame management into doing their job.

 

Hank

Nothing to do with cruise lines lowering their standards at all, you couldn’t be more wrong. It’s modern society and the fears companies have of offending people for fear of negative responses especially in the media. And to link it to dress codes changing 😂

[NutsAboutGolf]

3 hours ago, Hlitner said:

What an awful situation.  I think it is just one more example of what happens when cruise lines lower or do not enforce any standards or rules.  At one time there were dress codes that were enforced, staff would actually clear "reserved" deck loungers, etc.  These days many passengers have simply adopted a "me me me" attitude, have little or no sense of decorum, and could care less what others think.

 

When the dress codes started to disappear, we warned (right here on CC) that it was a slippery slope.  These days I would not be surprised to see nudists in the MDR or porn on devices (in full view of children).  

 

What would we do if somebody was blasting music at a nearby table?  Simply excuse ourselves (if with others), go over to the host/hostess, and ask to be reseated in another section of the MDR (far from the offending music/noise).  If enough folks reacted in such a non-confrontational manner, it would possibly shame management into doing their job.

 

Hank

Congrats, we’re all getting old 🤣

[drakes2]

22 minutes ago, C4HCG said:

Nothing to do with cruise lines lowering their standards at all, you couldn’t be more wrong. It’s modern society and the fears companies have of offending people for fear of negative responses especially in the media. And to link it to dress codes changing 😂

You're right.  As soon as the media get involved its a different story.  I see it on an almost daily basis on my TV news station.  

[rs45thompson]

On 1/17/2023 at 4:47 PM, horseymike said:

Maybe they thought they were on Carnival ?

I have never experienced this on Carnival. I don't know why people dump on them.   They are no different than any other cruise line. 

[MamaFej]

In the "Favorite Cruise Memory" thread on the Floataway Lounge board, one person recounts their favorite memory as being part of a loud and tipsy group in the dining room, being asked by the Maitre D' to keep it down, as they were disturbing others, and choosing not to comply. 

 

I have resisted the urge to quote comment on that one. 

 

Maybe they were on the OP's cruise as well. 

[drakes2]

1 hour ago, rs45thompson said:

I have never experienced this on Carnival. I don't know why people dump on them.   They are no different than any other cruise line. 

There is a big difference.

 

[Charles4515]

4 hours ago, C4HCG said:

It’s modern society and the fears companies have of offending people for fear of negative responses especially in the media.

 

Yep, a couple of ladies brought a dog onboard an Amtrak train and said it was a service dog. The dog pooped in the aisle. Real service dogs are trianed to wait  They were put off the train and the media were all outraged. The media were not outraged that the two ladies lied about the dog being a service dog. 

[mayleeman]

18 hours ago, C4HCG said:

Nothing to do with cruise lines lowering their standards at all, you couldn’t be more wrong. It’s modern society and the fears companies have of offending people for fear of negative responses especially in the media. And to link it to dress codes changing 😂

 

I don't think it is caused by lowering the dress standards, but failing to enforce their rules about dress, or the pool, does lower their perceived power or authority to enforce others. 

Edited January 23, 2023 by mayleeman

[Miaminice]

Bluetooth speakers, people watching or showing videos on their phones at full volume or facetiming loudly in restaurants... the new normal 🥲
Lack of common sense and respect is, unfortunately, an international problem.

[kirtihk]

On 1/17/2023 at 7:00 PM, ShelleyQT said:

Thanks for the comments, everyone.  I love the idea of taking a video.  It did not occur to me.  I did, however, add the incident to the survey after the cruise, just so they are aware that this sort of thing is. bothersome to other guests.

In general, it's improper - these days people record everything whatever they might think displeases them (I'm not discussing this particular situation though).  Judging is everything today.

[kirtihk]

On 1/18/2023 at 10:10 AM, dleahy4444 said:

I agree. I was recently in a situation where we were seated next to a couple that was clearly drunk having an extremely loud argument and  dropping “f” bombs.  I asked our server to move tables and it was no problem. The couple noticed our exit and perhaps realized they were being inappropriate and left shortly afterwards. As incredible as it maybe, that group may not have realized that they were annoying others. The staff also have no way of knowing unless someone speaks up.

Hardly correct - they (the stuff) most likely couldn't even hear food orders from nearby tables.

[kirtihk]

On 1/18/2023 at 5:58 PM, darren42 said:

I find it amusing to read about things that upset people or ruined their day or cruise, only to find out that they did not do anything at the time to try to correct the offending situation.

 

If you accept the offending situation you have forfeited your right to complain about it.

and if you don't accept and are knocked out during not acceptance moment? forfeit right to defend yourself, perhaps?

 

PS. I'm editing: just read the post # 62 (that going along with my comment).

Edited January 23, 2023 by kirtihk

[NutsAboutGolf]

4 hours ago, kirtihk said:

In general, it's improper - these days people record everything whatever they might think displeases them (I'm not discussing this particular situation though).  Judging is everything today.

 

"Judging is everything today"?  I seem to be missing your point as people have always judged