Royal follows Cancels cruises for 30 days

[time4u2go]

I wouldn't be surprised if it gets extended beyond 30 days.  I have a feeling things are going to get a lot worse before they get better.  I hope I'm wrong.

[fliprcruiser]

FWIW, my travel agent just called, advised no cash refund, just FCC.  Not sure how accurate that might be, this is so fluid.

Typo, sorry

Edited March 13, 2020 by fliprcruiser
typo

[Ourusualbeach]

30 minutes ago, awestover89 said:

 

I'm wondering that as well. Allure had her TA already for a scheduled dry dock, but that was postponed/cancelled. Anthem is April 12 I think, so 28 days? That's probably impacted. Rhapsody is April 18, so just after the current suspension (34 days). Brilliance is the latest, I think she doesn't go across until May

Allures drydock has not been postponed.  They said over 100 contractors boarded in Barcelona today.  It may be scaled back.  Explorers was cancelled.

[awestover89]

1 minute ago, fliprcruiser said:

FWIW, my travel agent just called, advised no cash refund, just FSS.  Not sure how accurate that might be, this is so fluid

Nothing has been posted yet to any of the travel agent websites for Royal; the news is so new I doubt if your agent has any additional knowledge yet. Most Royal employees don't even know what's going on at this point.

[Ourusualbeach]

7 minutes ago, fliprcruiser said:

FWIW, my travel agent just called, advised no cash refund, just FCC.  Not sure how accurate that might be, this is so fluid.

Typo, sorry

Your TA is basing that on conjecture at this point.  Also a TA and nothing official has been released.

[Scoobydobe7]

We are on the same cruise!!!

[zippybossrock]

35 minutes ago, disneykins said:

Just arrived FLL for tomorrow's Adventure. Thanks for the info. Since we drove down from Canada, now what do we do? Disney? I guess not . Hope Royal reimburses something but not holding my breath. 

Disney is closed now too.  

[jules815]

1 hour ago, DCL2RCI said:

Me too, just wanting confirmation - the other lines specified in their announcements what the policies would be - NCL for example is offering 125% FCC or 100% refund.

So is MSC.  They're not sailing for 60 days.  100% refund or 125% FCC.

 

Problem is, when I look forward to rebook, the price on the rooms in the YC has really gone up.  I could cry.

 

[kdziewik]

Currently in the phone with a RC agent. 125% FCC, no refunds she said

 

update: after further conversation she stated they will offer full refunds 

Edited March 13, 2020 by kdziewik

[nivek82]

This should be interesting to watch for a while.  We had two cruises booked for Spring Break.  I had a feeling it would be canceled and waited to see what they would offer.  Sounds like that was a good idea.  Hopefully by mid week next week they will figure out what they are going to offer and I won't be on the phone forever.  I used a gift cert on one cruise so I'm sure that will add something to the mix that they won't be able to figure out. 🙂

 

Anyone know if the casino will move offers they applied to a canceled cruise to another?

[wolfcathorse]

1 hour ago, rolloman said:

I wonder why the Mariner is currently leaving port with passengers for the start of its 3 day Bahama cruise?

 

in the annoucement it said anything leaving before midnight tonight will sail. 

[larrywizzit]

42 minutes ago, disneykins said:

Just arrived FLL for tomorrow's Adventure. Thanks for the info. Since we drove down from Canada, now what do we do? Disney? I guess not . Hope Royal reimburses something but not holding my breath. 

Well, you're in warmer climes. Enjoy the beach?

[Maverick61]

Hmmm I was hoping they would shut down for 60 days like Princess

[SF]

We were supposed to sail on March 26th 🙁. Glad they cancelled as we were going to probably cancel anyway. Hope to reschedule soon.

[soloadventurer]

We're due to do a B2B in April first part will fall within the 30 days the other won't 🙄

[MADflyer]

8 minutes ago, Maverick61 said:

Hmmm I was hoping they would shut down for 60 days like Princess

 

They will. I would think they just feel their systems would be overwhelmed  handling the volume of 60 days of cancellations and opted for the shorter 30 day volume of affected passengers. The processing time for the future cruise credits will be more efficient with just 30 days. 

[Schatzie45]

What are the chances it will be extended, we are due to leave 5/7, I want to cancel and re-schedule, I would rather they cancel so I can get my money back first

[AlohaLivin]

1 hour ago, torpeedo said:

 I agree.  I cruise 4/26 so it's not covered for full refund, just FCC.  I'm still waiting till 48 hrs before sailing just in case.  I still want to go though!

I would think if they cancel they have no option but to give refunds vs. FCC. I’m certainly no expert, but I think that’s how it works. I am sure it will be clear pretty soon (although I see nothing on the Royal website and it still allows me to get into the cruise planner and everything for our cruise on the 21st)

 

@soloadventurer  that is rotten, so sorry 😞

Edited March 13, 2020 by AlohaLivin

[Bloodgem]

I'm surprised they have only cancelled sailing out of the US.  

[thrifty99]

Looks like we will be one of the first sailings after this is lifted unless it is extended. Sailing on the Harmony April 19th. 

[WEGL81]

Whatever they do, expecting accurate answers today is probably unreasonable.  Like a few said above, wait a few days until they get their act together.  If you have shore excursions, dining reservations, drink pkg pre-paid, etc., go into your reservations now and cancel.  Those will get credited back to your credit card, unless you paid with OBC.  That is one less thing you'll have to worry about.

[Ourusualbeach]

23 minutes ago, nivek82 said:

Anyone know if the casino will move offers they applied to a canceled cruise to another?

There have been a few reports from people that have called club royal and offers have not been moved.

Edited March 13, 2020 by Ourusualbeach

[soloadventurer]

6 minutes ago, AlohaLivin said:

I would think if they cancel they have no option but to give refunds vs. FCC. I’m certainly no expert, but I think that’s how it works. I am sure it will be clear pretty soon (although I see nothing on the Royal website and it still allows me to get into the cruise planner and everything for our cruise on the 21st)

 

@soloadventurer  that is rotten, so sorry 😞

Thank you I think we'd given up going anyway 😒 due to fly from Dublin to Miami I'm guessing the President will ad UK & Ireland to the list

[dani negreanu]

42 minutes ago, Ourusualbeach said:

Explorers was cancelled.

 

Ken, I'm booked on the Explorer late September. Does it mean the ship will not "do the season" in the Med? Thanks,

Edited March 13, 2020 by dani negreanu

[rabeatz]

We cancelled yesterday... kind of hoping we can get a refund instead of future cruise credit. But I assume my TA will have to call and push for that.