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Had a great cruise except one incident


ShelleyQT
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58 minutes ago, Baron Barracuda said:

Recently read (can't remember whether it was cc or elsewhere) that proliferation of these bluetooth speakers has risen to the #2 complaint among cruisers, just behind chair hogs.  Rude passengers are using them poolside, in the lounges, the buffet and even the theater.  Staff is of course very reluctant to get involved.

For some reason there are people who want us to hear their choice of music and not surprisingly their prefered music tends to be lousy. I like to  listen to music at the pool too but I do it with personal AirPods. I don't impose on other people.

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On 1/18/2023 at 5:15 PM, drakes2 said:

No its all about Entitlement. They paid for the cruise, therefore, they think they can do what they want.  

 

We run into that attitude in the golf course in our golf community. People who ignore all efforts to get them to go faster--from the  marshalls, other groups, even their playing partners. "I paid as much as those other people, I can take as much time as I want." 5 practice swings, rangefinders for 26 handicappers, walk around the putt for a 7.... Entitlement underlies many problems all over.

 

On the course you can walk away because using a club would be a felony. On a cruise....hmmmmmm....

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People don't want to confront as if it's a big group and they are probably drunk, then based on past behavior on cruises on Carnival and in Disney World or Waffle House one just doesn't want to be on a Tik Tok video that of course will be heavily edited in the offenders favor.  I had an obnoxious loud vocal fry millenial next to me on the Allure and I just asked to be moved.  Music however is different.

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On 1/18/2023 at 3:28 PM, lorimay said:

We were on the Summit right after Christmas and noticed a young adult male in the OVC who came in without a shirt on - not even carrying a shirt. Not at the entrance - all the way in the back, so he must have passed by tons of staff to get there. He stood there for at least five minutes having a conversation with his family party and no staff approached.

 

I'm not sure what happened with him that day, but a couple of days later we saw the same guy in the same place shirtless again. However, this time my husband said he saw a staff member come over and we think he was asked to leave.

 

I was shocked he wasn't turned away at the entrance. But then again (and not trying to start a proper attire in dining room discussion) we did see people in the dining room that probably should have been turned away if Celebrity's rules were actually being followed.

You can enter the buffet from the back, from the upper decks, so missing the front entrance.

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Loud radios are actually listed as prohibited items in the Guest Conduct Policy. They should be enforcing it if it's disturbing other guests.

 

Discourteous or Disruptive Behavior Prohibited

Pool, deck, and theater chairs may not be reserved, except in cases of disability. Public nudity is not permitted. Guests must be appropriately attired, including while on stateroom balconies if visible to others onboard, other vessels, or the shore. Topless sunbathing is not permitted except on select itineraries and for those itineraries, only in specifically designated areas. For more details on our Dress Code, please contact Guest Relations.

 

Boom boxes, loud radios, and other noise nuisance(s) are not permitted. Roller blades, roller skates, skateboards, surfboards, bicycles, and similar items may not be utilized onboard. Scooters are not permitted onboard except when used as a mobility aid.

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12 hours ago, cruisingator2 said:

Thanks for your comments. While we have seen a few things that we are not happy with, we will continue cruising with Celebrity. The product is still very good. 

I agree, when the price is right and the itins I want, I'll def sail them again.

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10 hours ago, woneill63 said:

I stand by my previous post, I would have immediately went over to that table and politely asked them to turn off the music.  Right is right, and wrong is wrong.  If they wanted to escalate the situation, so be it. 

Being right can get you into a whole lot of trouble. It is not wise to possibly ruin your vacation if it escalates. Go to the MaitreD and ask them to resolve the the issue. 

Edited by Charles4515
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Remember, you have the same exact rights as that horrible rude boorish group - you are paying for your cruise, you are entitled to enjoy it.  What they did was impinge on your enjoyment by caring nothing for anyone else but themselves - in essence, they were "disturbing the peace".  I guarantee you that for not one moment did they ever think of anyone else.  I am disturbed that no servers said anything to them but I personally would have blown a gasket, I'd have been up at the maitre'd's desk in a hot minute.  Never ever sell yourself short, you are just as entitled to enjoy your cruise as they are and what they were doing was demonstrating atrocious behavior by "disturbing the peace".  

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12 minutes ago, lexmiller said:

Remember, you have the same exact rights as that horrible rude boorish group - you are paying for your cruise, you are entitled to enjoy it.  What they did was impinge on your enjoyment by caring nothing for anyone else but themselves - in essence, they were "disturbing the peace".  I guarantee you that for not one moment did they ever think of anyone else.  I am disturbed that no servers said anything to them but I personally would have blown a gasket, I'd have been up at the maitre'd's desk in a hot minute.  Never ever sell yourself short, you are just as entitled to enjoy your cruise as they are and what they were doing was demonstrating atrocious behavior by "disturbing the peace".  

I would have immediately gone to speak with the maitre D who would have handled it appropriately.  I was recently on the Equinox and the family seated next to our table let their 3 year old run around with an open can of coke which he spilled then had a temper tantrum and threw the drink all over the floor narrowly missing our table. The next evening the kid is back with another can of coke. Parents were oblivious to his behavior.  Fault lies with the parents. 

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12 hours ago, woneill63 said:

I stand by my previous post, I would have immediately went over to that table and politely asked them to turn off the music.  Right is right, and wrong is wrong.  If they wanted to escalate the situation, so be it. 

 

Sorry, but in my opinion the kind of attitude expressed above is just begging to escalate the situation further and is (almost) as disrespectful to other guests as being the offender. No one wants to witness a brawl or even yelling and name calling during dinner.

 

The best course of action is to immediately speak to the maitre d' about the situation.

 

(I witnessed first-hand a fist-fight that broke out in the row in front of us over saved seats in the mean theatre on a Princess cruise years ago -- maybe 2008? -- with my then-young son. It really disturbed him, so much so that he didn't want to sail with Princess again. So this kind of behavior is nothing new, and it does have an impact on passengers.)

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22 minutes ago, drakes2 said:

I would have immediately gone to speak with the maitre D who would have handled it appropriately.  I was recently on the Equinox and the family seated next to our table let their 3 year old run around with an open can of coke which he spilled then had a temper tantrum and threw the drink all over the floor narrowly missing our table. The next evening the kid is back with another can of coke. Parents were oblivious to his behavior.  Fault lies with the parents. 

Yes, exactly what I said, we agree completely.  I would not have gone to speak with the table myself, oh no no no, but for sure, the maitre'd absolutely.  Completely unacceptable and appalling behavior, selfish selfish selfish people.  And about the child with the can of coke - I assume you did go to the maitre'd, correct?  And yet, the same behavior occurred the next night......? Wow.  

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5 minutes ago, lexmiller said:

Yes, exactly what I said, we agree completely.  I would not have gone to speak with the table myself, oh no no no, but for sure, the maitre'd absolutely.  Completely unacceptable and appalling behavior, selfish selfish selfish people.  And about the child with the can of coke - I assume you did go to the maitre'd, correct?  And yet, the same behavior occurred the next night......? Wow.  

I actually didn't speak to him as family left soon after.   kid was tired we had late seating.  The carpet had been cleaned overnight and I just moved to a different chair at our table it was table for 10 and we had spare seats.  I had a confrontation years ago when I told a women her child was not allowed in adult pool. She said she didn't see the sign which really is hard to miss. As she swam past she purposely splashed me then left.  

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33 minutes ago, drakes2 said:

I actually didn't speak to him as family left soon after.   kid was tired we had late seating.  The carpet had been cleaned overnight and I just moved to a different chair at our table it was table for 10 and we had spare seats.  I had a confrontation years ago when I told a women her child was not allowed in adult pool. She said she didn't see the sign which really is hard to miss. As she swam past she purposely splashed me then left.  

Ohhhhh, man......I'm sorry for all of that!  And the woman who splashed you, how mature!  It is truly mind boggling how many people have no consideration for others.......I have 3 kids, very close in age, and when we would go to a restaurant, I spent half the time under the table picking up the food they dropped (accidentally, they were young) so as not to cause undue work for the staff.  And then here's a family allowing their child to run around, even worse with an open can of coke causing a mess such that overnight the carpet had to be cleaned......😧

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1 hour ago, cruisemom42 said:

(I witnessed first-hand a fist-fight that broke out in the row in front of us over saved seats in the mean theatre on a Princess cruise years ago -- maybe 2008? -- with my then-young son. It really disturbed him, so much so that he didn't want to sail with Princess again. So this kind of behavior is nothing new, and it does have an impact on passengers.)

 

@cruisemom42Now that was a funny Freudian slip!

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We had a couple with a boom box on our next door  balcony, playing music from "my band.  Oooo I Love this song."

DH asked him to turn it down because I wasn't feeling well. ( Not true. ) He seemed surprised that we didn't like it.  He did say, "Let me know when you leave, so I can crank it up."

I thought it would impact our cruise, but we never heard from them or saw them for the rest of the cruise.

Another cruise......2 AM, people next door had a loud party.  TV on full blast, people drunk on their balcony.  I didn't hear it at first, but DH did wake me up saying "you hear that racket?"   
"Well, I do now."  I said.

We called Security.  and they finally quieted down, only to do that same the next night, also at 2 AM.  😒

Edited by mafig
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Well, I have only encountered one extremely loud and rude individual on Celebrity. I will not go into details, but she basically wanted a certain table in Luminae because she had it for lunch the first day and it was hers. My DH and I had dinner the first night at "her" table; we listened to her complain, as she was seated one table away from us.  Anyway, we moved the second night, having such a wonderful waiter that we knew it happeneed for a reason. Our new waiter made coming for dinner so pleasurable.  It should have ended there, but this person saw me in a store the following day in port.  She yelled out "No, not you again."  Well, my words to her were very private, and she never bothered me again.  Sometimes you just have to teach people how to treat you, or it may not stop.  Not one issue after that encounter and our cruise was fantastic. I always try to remember that I have a choice to ignore, or choose a different path. 

 

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On 1/19/2023 at 9:31 PM, jean87510 said:

People don't want to confront as if it's a big group and they are probably drunk, then based on past behavior on cruises on Carnival and in Disney World or Waffle House one just doesn't want to be on a Tik Tok video that of course will be heavily edited in the offenders favor.  I had an obnoxious loud vocal fry millenial next to me on the Allure and I just asked to be moved.  Music however is different.

Exactly.

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4 hours ago, drakes2 said:

Carnival is much worse.

Oh yes it is!!  I was on a 5 day out of NYC over Labor Day weekend.  Interesting experience to say the least.  I'll take a slimmed down OVC dinner buffet plus baked beans over that or my 12/18 5 day RCCL Voyager sailing out of San Juan any day.

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On 1/19/2023 at 9:31 PM, jean87510 said:

People don't want to confront as if it's a big group and they are probably drunk, then based on past behavior on cruises on Carnival and in Disney World or Waffle House one just doesn't want to be on a Tik Tok video that of course will be heavily edited in the offenders favor.  I had an obnoxious loud vocal fry millenial next to me on the Allure and I just asked to be moved.  Music however is different.

 

There is no need for confrontation. That is when you subtly find the dining room manager or maitre'd and alert them to the issue so THEY can handle it. Just a simple "Excuse me while I run to the restroom" will give you the ruse of why you're up. And most MDR managers/maitre'ds that I have encountered are subtle enough to not walk back to your table with you - so the other table would have no clue that it was you who said anything.

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39 minutes ago, jean87510 said:

I was on a 5 day out of NYC over Labor Day weekend.  Interesting experience to say the least. 

Was that the one that got an NYPD escort to the pier? I know there was one around that time that was met coming into the harbor by NYPD boats and escorted to the pier because of a massive brawl on board.

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