Cabin Stewards Knowledge of my Cabin Purchase

[cheetosrevil]

Wondering if anyone knows if cabin stewards are aware of how cabins are acquired? Meaning, purchased, comped, upgraded thru the bidding process, etc. If someone knows, has it affected service?

[cr8tiv1]

I think this is very low on his/her list of concerns. Service is always above and beyond (within reason).  

[cheetosrevil]

Thank you for your reply, but you didn’t directly answer the question.

[tonit964]

My guess would be no, they don’t how the cabin is booked.

I don’t think you could get a definitive answer on this either but I could be wrong. 

[1025cruise]

I can't imagine why a cabin steward would care how you obtained the cabin.

[skynight]

I don't see how the cabin steward would know anything about the financial booking transaction. This information is maintained at headquarters. It's possible the hotel manager has access to this information if it is something unusual, example you won a free cruise. The steward is aware of your loyalty status, if you are on b2b voyages, things like that.

In all cases cabin steward service would remain exceptional.  

[kywildcatfanone]

No, I would not think so at all

[Potstech]

No ad they would have no need for that information to do their job.

[Lady Arwen]

Curious as to why you’ve asked this question.  What difference would it make?

[lx200gps]

10 hours ago, cheetosrevil said:

Thank you for your reply, but you didn’t directly answer the question.

Because there is almost no way that any of us would know the answer to that question. He/she gave a very good and reasonable answer.

[Rick&Jeannie]

@cheetosrevil I'm more curious as to how the *topic* would even come to mind...did something "happen" that you're not sharing?

Edited November 4, 2023 by Rick&Jeannie

[memoak]

The casino and room service will know if it is a casino comp for a casino VIP but not the steward   At least that is what I have gleaned from my experience 

[DrivesLikeMario]

He'll know (and/or his supervisor) whether you've pre-paid your gratuities or not but that's it as far as I know.

[Rick&Jeannie]

10 minutes ago, DrivesLikeMario said:

He'll know (and/or his supervisor) whether you've pre-paid your gratuities or not but that's it as far as I know.

Are you speculating as to this or do you have first hand knowledge?

[DrivesLikeMario]

34 minutes ago, Rick&Jeannie said:

Are you speculating as to this or do you have first hand knowledge?

I know that for sure.  

[cruzsnooze]

50 minutes ago, DrivesLikeMario said:

He'll know (and/or his supervisor) whether you've pre-paid your gratuities or not but that's it as far as I know.

The steward doesn't know that, you use that as a scare tactic to intimidate people. I have reduced my gratuities on every cruise for the past 6-7 years and my service has always been exceptional. Guest services assures me they don't disseminate this information, it goes straight to corporate. 

Edited November 4, 2023 by cruzsnooze

[Betatlake]

56 minutes ago, cruzsnooze said:

The steward doesn't know that, you use that as a scare tactic to intimidate people. I have reduced my gratuities on every cruise for the past 6-7 years and my service has always been exceptional. Guest services assures me they don't disseminate this information, it goes straight to corporate. 

 

[Betatlake]

Our room steward actually left his clipboard with cabin assignments in our room; on embarkation day, and prepaid gratuities were listed as stated above.

[donswife]

19 minutes ago, Betatlake said:

Our room steward actually left his clipboard with cabin assignments in our room; on embarkation day, and prepaid gratuities were listed as stated above.

I presume that is to inform whether they can keep extra tips.

[dickinson]

26 minutes ago, Betatlake said:

Our room steward actually left his clipboard with cabin assignments in our room; on embarkation day, and prepaid gratuities were listed as stated above.

How long ago was this?  Based on a lot of what I have read on here things may have changed over the past two years.  (Many people have said that stewards can keep your cash tips regardless of whether or not you left on crew appreciations and that it is something new over the last year or two).  If what people have said is true then the stewards would no longer need to know about prepaid gratuities.

Edited November 4, 2023 by dickinson

[antsp]

38 minutes ago, Betatlake said:

Our room steward actually left his clipboard with cabin assignments in our room; on embarkation day, and prepaid gratuities were listed as stated above.

This is no longer the case

[memoak]

2 hours ago, cruzsnooze said:

The steward doesn't know that, you use that as a scare tactic to intimidate people. I have reduced my gratuities on every cruise for the past 6-7 years and my service has always been exceptional. Guest services assures me they don't disseminate this information, it goes straight to corporate. 

Why would you reduce gratuities ?  I am assuming you have never worked in a service industry where people get minimum wage based on an assumption of gratuities 

Edited November 4, 2023 by memoak

[Rick&Jeannie]

Pass the popcorn, please! 😄

[CynCyn]

4 minutes ago, Rick&Jeannie said:

Pass the popcorn, please! 😄

This is going to go OFF on tips and I still want to know why OP is asking!

[cruzsnooze]

2 hours ago, memoak said:

Why would you reduce gratuities ?  I am assuming you have never worked in a service industry where people get minimum wage based on an assumption of gratuities 

I get the same service as anyone else so why should I pay more then other cabins. It used to be we all gave the cash to our servers and it wasn't tiered amounts. Why are you comparing working in the USA service industry to other countries where crew make a fortune compared to what they would earn at home.