Rare shipshape sam Posted March 26, 2021 #2401 Share Posted March 26, 2021 We lost video, but had sound the whole time on my computer/email address. Lost video after about 15 minutes. Forwarded email link to DW and she connected with her notebook/email address and her connection worked the remaining time. Was less than than hour this time. That was nice. Link to comment Share on other sites More sharing options...
Carnevale Posted March 26, 2021 #2402 Share Posted March 26, 2021 No luck at all on Chrome or Edge....would freeze or lack audio. We moved to an iPad which was better but we still had to rejoin several times after it stopped. We have been working from home for 20 years so have used many different platforms for sessions like this and have a lot of bandwidth via optical service so I don’t understand why we had so much trouble with this session. Too bad as what we did see and hear was interesting. With having to rejoin so many times I wonder if we will get the points? Link to comment Share on other sites More sharing options...
upwarduk Posted March 26, 2021 #2403 Share Posted March 26, 2021 7 hours ago, hvbaskey said: Our screen froze, but we could still listen to the audio. Took screen shot of “thank you for attending” at the end. I took the screen shot at the end too. Will send it if I don’t get the points as the whole event was problematic to say the least. Link to comment Share on other sites More sharing options...
Rare WrittenOnYourHeart Posted March 26, 2021 #2404 Share Posted March 26, 2021 Didn't seem to have issues on Firefox. Link to comment Share on other sites More sharing options...
gold1953 Posted March 26, 2021 #2405 Share Posted March 26, 2021 We had it on Edge and there were no issues other than boring. First time DH has watched one and he was not inspired at all. Link to comment Share on other sites More sharing options...
RosieCanberra Posted March 26, 2021 #2406 Share Posted March 26, 2021 Ours was a bit clunky, froze for a short time but was generally ok. I didn't take any screen shots though, so hopefully I have no issue re attending. Link to comment Share on other sites More sharing options...
Luvcrusn Posted March 26, 2021 #2407 Share Posted March 26, 2021 It seems like the issues some had with this webinar might have been on the end of attendees rather than originating from X. Many had no issues at all, while others had problematic experiences. Ours worked perfectly with no freezing on 2 Samsung tablets on chrome. Maybe it more a function of the internet provider or the device rather than X this time? Link to comment Share on other sites More sharing options...
poffles Posted March 26, 2021 #2408 Share Posted March 26, 2021 4 minutes ago, Luvcrusn said: It seems like the issues some had with this webinar might have been on the end of attendees rather than originating from X. Many had no issues at all, while others had problematic experiences. Ours worked perfectly with no freezing on 2 Samsung tablets on chrome. Maybe it more a function of the internet provider or the device rather than X this time? I tend to agree with this. I had no issues on Chrome on laptop aside from the Asia presenter audio was a bit of on timing but was no big deal. If the session worked for some then the session itself worked and it would be hard to say that it did something on the back end of their platform better for some than others. That said, the issue connections could have been related to where geographically they were streaming from and the path somewhere along the way the there. Sorry for those who had issues. It was a pretty good session though I was hoping for more/better visual of the locations so for me it didn't live up to my high hopes on this one but they did a good job with the flow and timing of it all and it was well organized and it didn't feel like anyone was yelling in a tin can 😉 Link to comment Share on other sites More sharing options...
Fouremco Posted March 26, 2021 #2409 Share Posted March 26, 2021 2 hours ago, Luvcrusn said: It seems like the issues some had with this webinar might have been on the end of attendees rather than originating from X. Many had no issues at all, while others had problematic experiences. Ours worked perfectly with no freezing on 2 Samsung tablets on chrome. Maybe it more a function of the internet provider or the device rather than X this time? But if there are problems being attributed variously to the devices used, the operating systems, browsers, etc., the platform they are using to stream the webinars probably isn't up to the task. When Celebrity suggests using a desktop or laptop, shutting down all other apps, not letting others in the household use YouTube or other streaming apps, you know that their platform is somewhat suspect. 2 Link to comment Share on other sites More sharing options...
Charles4515 Posted March 26, 2021 #2410 Share Posted March 26, 2021 16 minutes ago, Fouremco said: But if there are problems being attributed variously to the devices used, the operating systems, browsers, etc., the platform they are using to stream the webinars probably isn't up to the task. When Celebrity suggests using a desktop or laptop, shutting down all other apps, not letting others in the household use YouTube or other streaming apps, you know that their platform is somewhat suspect. Exactly. It is the platform they are using that is not up to the task. Link to comment Share on other sites More sharing options...
Luvcrusn Posted March 26, 2021 #2411 Share Posted March 26, 2021 (edited) 20 minutes ago, Fouremco said: But if there are problems being attributed variously to the devices used, the operating systems, browsers, etc., the platform they are using to stream the webinars probably isn't up to the task. When Celebrity suggests using a desktop or laptop, shutting down all other apps, not letting others in the household use YouTube or other streaming apps, you know that their platform is somewhat suspect. We used two tablets on the same WIFI network simultaneously. Also I was watching baseball on my phone. We didn't use a computer at all, nor did we use headphones. I muted one tablet, listened on the other. Everything worked seamlessly. I guess we were fortunate! Anyway, as long as we actually receive the PUPs we'll be content. Sorry others had issues, but hopefully everyone will receive their points. That's the only reason most of us watch anyway. The webinars are just hour-long commercials to be endured for the point reward. Edited March 26, 2021 by Luvcrusn 1 Link to comment Share on other sites More sharing options...
Charles4515 Posted March 26, 2021 #2412 Share Posted March 26, 2021 5 minutes ago, Luvcrusn said: We used two tablets on the same WIFI network simultaneously. Also I was watching baseball on my phone. We didn't use a computer at all, nor did we use headphones. I muted one tablet, listened on the other. Everything worked seamlessly. I guess we were fortunate! Anyway, as long as we actually receive the PUPs we'll be content. Sorry others had issues, but hopefully everyone will receive their points. That's the only reason most of us watch anyway. The webinars are just hour-long commercials to be endured for the point reward. I don't really care if i receive the points and don't even check them because I am Elite Plus and the number of points I would need to reach Zenith are two times more than I have accumulated since I started sailing Celebrity in 1996. Link to comment Share on other sites More sharing options...
Fouremco Posted March 26, 2021 #2413 Share Posted March 26, 2021 26 minutes ago, Luvcrusn said: We used two tablets on the same WIFI network simultaneously. Also I was watching baseball on my phone. We didn't use a computer at all, nor did we use headphones. I muted one tablet, listened on the other. Everything worked seamlessly. I guess we were fortunate! Anyway, as long as we actually receive the PUPs we'll be content. Sorry others had issues, but hopefully everyone will receive their points. That's the only reason most of us watch anyway. The webinars are just hour-long commercials to be endured for the point reward. We too often have multiple devices streaming simultaneously. Perhaps I'm streaming a Netflix movie on the TV while streaming a hockey game on my MacBook while my DW is streaming a series from Amazon Prime on her iPad. Never a hiccup. But for this webinar, DW wasn't on any device, the TV was off and yet there were multiple times when I had issues. Sometimes fixed by refreshing, other times by going back to the email and rehitting the join button. Oh well, perhaps they'll keep working on the technical aspects of the webinars. Link to comment Share on other sites More sharing options...
Bertram4me Posted March 26, 2021 #2414 Share Posted March 26, 2021 50 minutes ago, Charles4515 said: I don't really care if i receive the points and don't even check them because I am Elite Plus and the number of points I would need to reach Zenith are two times more than I have accumulated since I started sailing Celebrity in 1996. We are in the same boat, so to speak, so I decided I have participated in my last PUP webinar (unless they give me real CC points at 1:1). Good luck everyone, I'm outta here! 1 Link to comment Share on other sites More sharing options...
Longboysfan Posted March 26, 2021 #2415 Share Posted March 26, 2021 On 6/10/2020 at 4:42 PM, TeaBag said: When you find out, please tell me. The only emails I get from them are "complete your booking" when I check prices on a sailing I'm already booked on. I found the sign up on the Celebrity site. Searched for Power Up points Link to comment Share on other sites More sharing options...
ChucktownSteve Posted March 26, 2021 #2416 Share Posted March 26, 2021 5 hours ago, Bertram4me said: We are in the same boat, so to speak, so I decided I have participated in my last PUP webinar (unless they give me real CC points at 1:1). Good luck everyone, I'm outta here! But if you continued to participate, you'd get one millipede step closer to the next level! 🤣 Link to comment Share on other sites More sharing options...
jc719 Posted March 30, 2021 #2417 Share Posted March 30, 2021 I missed the invite for the Exotics webinar but got a CC newsletter today with a sign-up link to watch it before Apr 4. I completed the registration and followed the link to watch it. But when I go there, I get the screen where the webinar would be displayed (with a patterned grey background), but nothing plays. I have been able to view previous webinars, but watched (suffered?) those in real time. Anyone else having a similar problem or suggested solution? Thanks. Link to comment Share on other sites More sharing options...
jc719 Posted March 30, 2021 #2418 Share Posted March 30, 2021 28 minutes ago, jc719 said: I missed the invite for the Exotics webinar but got a CC newsletter today with a sign-up link to watch it before Apr 4. I completed the registration and followed the link to watch it. But when I go there, I get the screen where the webinar would be displayed (with a patterned grey background), but nothing plays. I have been able to view previous webinars, but watched (suffered?) those in real time. Anyone else having a similar problem or suggested solution? Thanks. Never mind. Local problem with my router. Fixed. All's well. 1 Link to comment Share on other sites More sharing options...
the mice Posted March 30, 2021 #2419 Share Posted March 30, 2021 11 minutes ago, jc719 said: I missed the invite for the Exotics webinar but got a CC newsletter today with a sign-up link to watch it before Apr 4. I completed the registration and followed the link to watch it. But when I go there, I get the screen where the webinar would be displayed (with a patterned grey background), but nothing plays. I have been able to view previous webinars, but watched (suffered?) those in real time. Anyone else having a similar problem or suggested solution? Thanks. I posted about this (post #2350) when I was unable to register for the webinar and emailed the Captain's Club. They wrote back saying the March newsletter would have info on viewing and earning the points. I got the newsletter, registered and am playing it using my desktop computer without problem using a separate browser tab in a separate window. I am using my table to run it for my husband. No problem there either. Link to comment Share on other sites More sharing options...
jelayne Posted March 30, 2021 #2420 Share Posted March 30, 2021 I have been lucky, no problem with any of the webinars. I was on my laptop with 3 other apps running. DH had to work so he was online filing tax returns and never a hiccup. Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted March 30, 2021 #2421 Share Posted March 30, 2021 19 minutes ago, jelayne said: I have been lucky, no problem with any of the webinars. I was on my laptop with 3 other apps running. DH had to work so he was online filing tax returns and never a hiccup. Lucky you! A hiccup would have caused far more important problems than losing a few CC points! Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted April 2, 2021 Author #2422 Share Posted April 2, 2021 (edited) Received tonight, Thursday not Wednesday. 30 PUP if you sign up to receive marketing text messages. Not interested. Edited April 2, 2021 by cruisestitch 1 Link to comment Share on other sites More sharing options...
patty1955 Posted April 2, 2021 #2423 Share Posted April 2, 2021 1 minute ago, cruisestitch said: Received tonight, Thursday not Wednesday. 30 PUP if you sign up to receive marketing text messages. Not interested. Dear Eric, With Power Up Points you can earn points even when you’re not sailing.* We'll email you different activities and you’ll earn Power Up Points for participating. For every 10 Power Up Points earned, you’ll get 1 Club Point. https://click.email.celebritycruises.com/?qs=e02aa07481669f13a58158494dcb0cb8cda91ba97e81371c099a123eb1ba4e7427a5f78395d51494b92d3d08159ed1c6e7a442422c835b9ddff22114b8b6a6cc Link to comment Share on other sites More sharing options...
Charles4515 Posted April 2, 2021 #2424 Share Posted April 2, 2021 6 minutes ago, cruisestitch said: Received tonight, Thursday not Wednesday. 30 PUP if you sign up to receive marketing text messages. Not interested. I just got that one too. I am also not interested. No way........ Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted April 2, 2021 Author #2425 Share Posted April 2, 2021 Text and messaging rates apply. 💵💲 What’s next, sign up for collect calls?📞☎️ Link to comment Share on other sites More sharing options...
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