Couple complains they were kicked off NCL Breakaway

[david_sobe]

This is from the news today in Miami.  If this has been posted before, please delete. I did research but did not see anything.  This couple appears to be a Haven loyal NCL member who was kicked off the ship for a confrontation with NCL employees.  They called the local Miami news to tell their story.

 

https://www.nbcmiami.com/news/local/Man-Kicked-Off-Cruise-Says-He-Couldnt-Fight-Captains-Decision-511239011.html

[perditax]

Quote

Robert said it all happened because of an interaction he had with a crew member who denied him access to a show on the ship his family had reserved in advance. He told NBC 6 Responds the exchange got heated.

"I said 'Listen you idiot, I'm telling you right now that my family is in the show. Why are you keeping me out of the show?' Robert said.

The crew member, he said, told Robert he did not have a reservation and called for backup.

"They started calling security and I may have made a comment that said you better get more than a couple because I'm a big guy," Robert said of the interaction.

 

 

So: basic entitlement issue coupled with verbal abuse of staff and physical threats. 

Edited June 14, 2019 by perditax

[Georgia_Peaches]

I think the guy is perhaps down-playing the way he behaved.  He cleaned it up a bit in the interview but something tells me he was quite belligerent.  Though inconvenient, he maybe should have gone back to the Haven concierge and asked for an escort back to the show.  A simple misunderstanding that led to something much bigger than it had to be.  

[NLH Arizona]

I'm thinking the man said and did more than what he said, but am glad that NCL kicked them off the ship.  No excuse for being abusive to the crew, especially threatening them.

[roger001]

"I said 'Listen you idiot, "

 

That's all I needed to read to have an opinion....................   

 

It kinda makes me think of the frequently expressed mentality...."Well, it's my cruise!!!!!!!!!"  

 

 

Edited June 14, 2019 by roger001

[TifffanyD]

Yep, this jerk deserved it. 

[Peachypooh]

If you are acting this way in Starbucks on land it's one thing. They can ask you to leave and then

have the police as a back up. In the middle of the ocean? No way!! The Captain did the right thing.

He showed himself to be either unwilling or unable to control his behavior and the Captain had no way of knowing

if it would escalate.

[Lupush]

"Listen, you idiot", and "I'm a big guy you're going to need more security than that"?  They did the right thing to that fool.

[vpearlkc]

Nice to see that NCL looks out for its crew.

[doverboy]

What a ding dong

[Two Wheels Only]

"We've been on so many cruises....we never read the contract."

 

...and this is why so many people demand compensation when there's an itinerary change.

 

 

[smplybcause]

10 minutes ago, Lupush said:

"Listen, you idiot", and "I'm a big guy you're going to need more security than that"?  They did the right thing to that fool.

 

And that's just what he's admitting to! There's likely plenty else he said that was even more unflattering to him. 

[david_sobe]

I also say kudos to the captain. I wish  more people were kicked off.  They have no shame to go on TV about their behavior.  But isn't this typical of society today?  Rules are only for THOSE people.  Not me.

Don't you know who I think I am?  I am from NYC with lots of money living in Miami. I take cruises all the time. No one can tell me to follow any rules.

[zqvol]

Good for NCL!

[graphicguy]

I wonder if hr realizes how his interview reflects poorly on him as a person?  Glad NCL booted them.

[Peachypooh]

I am going to add to what I said in my comment above. If I had shown up and my family was

in the show and I was denied access I would have called the Concierge. And if it took half the show to straighten

out that's better than what he did. Worst case you wait for your family and chalk it up to things happen.

[brookie848]

Well...two fewer people we won't have to deal with on our next cruise. I'm grateful NCL kicked them off...and we all know that things were drastic in order for that to happen. 

[KarlChilders]

3 minutes ago, Peachypooh said:

I am going to add to what I said in my comment above. If I had shown up and my family was

in the show and I was denied access I would have called the Concierge. And if it took half the show to straighten

out that's better than what he did. Worst case you wait for your family and chalk it up to things happen.

Clearly you are not as important or special as he  🙂

 

[Beardface]

Its literally just a show.  Its not worth the argument, its not worth the blowup and its not worth possibly getting kicked off the ship.

 

The fact they had to call security leads me to believe he was a little more.... agitated... than he is letting on.  You call security when you feel threatened.  Then this guy escalates the situation by saying "you better call more backup than that, because I'm a big guy"?  At that point, you're just asking to get tossed.

 

Its just a show, and its probably due to a misunderstanding.  Hell, I dealt with my fair share my last time on RCCL (somehow RCCL never told Universal Studios we booked a stay in their hotels nor set up any transportation to/from Orlando/Canaveral long after we booked and paid for it through RCCL) and it was a mess, but it all got sorted out and we were fine.   Its amazing sometimes how people will go out of their way to help you out when they messed up and inconvenienced you by just being nice to them and understanding that stuff happens.

[newmexicoNita]

1 hour ago, Peachypooh said:

If you are acting this way in Starbucks on land it's one thing. They can ask you to leave and then

have the police as a back up. In the middle of the ocean? No way!! The Captain did the right thing.

He showed himself to be either unwilling or unable to control his behavior and the Captain had no way of knowing

if it would escalate.

But remember the guy is a frequent NCL cruiser. Isn't that good for something he seems to think so!!!!????  I AM glad he got what was coming to him and of course, as others have said, there is more to the story than Mr Cruiser is telling us. 😱

[FenixRising]

Abusing crew members should get you kicked off. And, the Captain's word is law at sea. If he says get off, you get off and there is nothing you can do about it.

Edited June 14, 2019 by FenixRising
word

[Quincella]

NOW who's the idiot?  🤣

 

I cannot believe he felt justified enough to go to the news about this.  Even the behavior he admitted to is enough to make him look like a complete rube. 

[MJSailors]

Perhaps too much imbibing through a drink package  caused the behavior that resulted in early disembarkation for this gentleman?

 

[All-ready2cruise]

"Listen you idiot" bad idea to start name-calling when you're looking a favour and 

"They started calling security and I may have made a comment that said you better get more than a couple because I'm a big guy," Robert said of the interaction., would be seen as a threat... good enough to get anyone thrown off a ship. 

[CruisingSince1982]

3 hours ago, david_sobe said:

This is from the news today in Miami.  If this has been posted before, please delete. I did research but did not see anything.  This couple appears to be a Haven loyal NCL member who was kicked off the ship for a confrontation with NCL employees.  They called the local Miami news to tell their story.

 

https://www.nbcmiami.com/news/local/Man-Kicked-Off-Cruise-Says-He-Couldnt-Fight-Captains-Decision-511239011.html

 

Sounds like they deserved it. Entitled people are such a pain in the tush.