gardening_diva Posted September 22, 2019 #1 Share Posted September 22, 2019 On the Crown & Anchor benefits page (https: //www.royalcaribbean.co.uk/discover-cruise-holidays/crown-anchor see footnote 7) it states that there will be *no* "Exclusive Nightly Diamond Event" (3 drink vouchers on SeaPass card during Happy Hour) when the ship has a Diamond Club/lounge, but posters here are saying you can have 1 or 2 drinks in the lounge and then get more elsewhere with the SeaPass vouchers. Is this one of those things where policy varies from ship to ship? Or does it vary based on how many Diamond/Plus/Pinnacle members on the sailing? Sailing on Symphony in November & first time as a Diamond so not sure what to expect! Link to comment Share on other sites More sharing options...
Clarea Posted September 22, 2019 #2 Share Posted September 22, 2019 I believe you are reading outdated info. You still get unimited drinks in the lounge during the happy hour, plus 3 drink vouchers to sue at any bar, also during the happy hour. Link to comment Share on other sites More sharing options...
DaniDanielle Posted September 22, 2019 #3 Share Posted September 22, 2019 You can sue for a drink😳 Link to comment Share on other sites More sharing options...
Rare little britain Posted September 22, 2019 #4 Share Posted September 22, 2019 24 minutes ago, gardening_diva said: On the Crown & Anchor benefits page (https: //www.royalcaribbean.co.uk/discover-cruise-holidays/crown-anchor see footnote 7) it states that there will be *no* "Exclusive Nightly Diamond Event" (3 drink vouchers on SeaPass card during Happy Hour) when the ship has a Diamond Club/lounge, but posters here are saying you can have 1 or 2 drinks in the lounge and then get more elsewhere with the SeaPass vouchers. Is this one of those things where policy varies from ship to ship? Or does it vary based on how many Diamond/Plus/Pinnacle members on the sailing? Sailing on Symphony in November & first time as a Diamond so not sure what to expect! That information is so out of date..... and I mean the Nightly Diamond Event was introduced in Sept 2009.....!!! All ships bar the small ones (Empress or Majesty) have a dedicated DL. You can go to the DL on Symphony which is on deck 4 between the hours of 4.30-8.00 and have unlimited drinks and/or you can go to any bar and have 3 drinks off the same menu during the same hours. You can also get your drinks in the dining room. Link to comment Share on other sites More sharing options...
gardening_diva Posted September 22, 2019 Author #5 Share Posted September 22, 2019 I guess Royal don't update their website very often then! 🙂 1 Link to comment Share on other sites More sharing options...
Clarea Posted September 22, 2019 #6 Share Posted September 22, 2019 6 minutes ago, gardening_diva said: I guess Royal don't update their website very often then! 🙂 Unfortunately there are still a few very outdated pages of info on Royal's website. See if you can find the term "honor bar" on their website. That concept has not been around for at least 10 years. Link to comment Share on other sites More sharing options...
CCC3 Posted September 22, 2019 #7 Share Posted September 22, 2019 (edited) We had about 50 yesterday during “happy hour” in the Diamond/Diamond Plus lounge on Symphony last night...and just 2 waiters. We waited awhile, and the waiters never even made it to our side of the room. Finally decided to forgo the “free” drinks in the lounge and went to the Schooner bar instead to use the loaded drinks on our card. The munchies in the DL were great, the diamonds just outnumbered the waiters by about 25 to 1. Not sure what we’ll do tonight. Edited September 22, 2019 by CCC3 Link to comment Share on other sites More sharing options...
taglovestocruise Posted September 22, 2019 #8 Share Posted September 22, 2019 Vouchers loaded on sea pass cards are honored at specialty restaurants, showrooms and MDR as well as all bars. For top shelf Martinis head to the Wonderland bar and lounge, small but nice. unless things have changed in Wonderland they serve no bottom rung alcohol and bartender seemed to have no limits on drink varieties . Link to comment Share on other sites More sharing options...
upwarduk Posted September 22, 2019 #9 Share Posted September 22, 2019 1 hour ago, CCC3 said: We had about 50 yesterday during “happy hour” in the Diamond/Diamond Plus lounge on Symphony last night...and just 2 waiters. We waited awhile, and the waiters never even made it to our side of the room. Finally decided to forgo the “free” drinks in the lounge and went to the Schooner bar instead to use the loaded drinks on our card. The munchies in the DL were great, the diamonds just outnumbered the waiters by about 25 to 1. Not sure what we’ll do tonight. So many waiters in Dizzy’s ( over spill of Diamond Lounge on Explorer) that we wondered if they were given tips for each drink served. Link to comment Share on other sites More sharing options...
CCC3 Posted September 22, 2019 #10 Share Posted September 22, 2019 (edited) 2 hours ago, CCC3 said: We had about 50 yesterday during “happy hour” in the Diamond/Diamond Plus lounge on Symphony last night...and just 2 waiters. We waited awhile, and the waiters never even made it to our side of the room. Finally decided to forgo the “free” drinks in the lounge and went to the Schooner bar instead to use the loaded drinks on our card. The munchies in the DL were great, the diamonds just outnumbered the waiters by about 25 to 1. Not sure what we’ll do tonight. Went tonight...doors to DL are closed! A lady told us she had just got off the phone w/guest relations, and was told that they closed the DL for a private party! 😬 No alternate location, just cancelled the entire 3.5 hours! She also mentioned the lack of service last night as well. Kind of a shame they couldn’t have let people know last night it would not be open today. Edited September 22, 2019 by CCC3 Link to comment Share on other sites More sharing options...
CCC3 Posted September 22, 2019 #11 Share Posted September 22, 2019 1 hour ago, taglovestocruise said: Vouchers loaded on sea pass cards are honored at specialty restaurants, showrooms and MDR as well as all bars. For top shelf Martinis head to the Wonderland bar and lounge, small but nice. unless things have changed in Wonderland they serve no bottom rung alcohol and bartender seemed to have no limits on drink varieties . Can you go there (the bar) even if you aren’t dining there? Link to comment Share on other sites More sharing options...
Ourusualbeach Posted September 22, 2019 #12 Share Posted September 22, 2019 2 minutes ago, CCC3 said: Can you go there (the bar) even if you aren’t dining there? Yes Link to comment Share on other sites More sharing options...
patattack Posted September 22, 2019 #13 Share Posted September 22, 2019 3 hours ago, CCC3 said: We had about 50 yesterday during “happy hour” in the Diamond/Diamond Plus lounge on Symphony last night...and just 2 waiters. We waited awhile, and the waiters never even made it to our side of the room. Finally decided to forgo the “free” drinks in the lounge and went to the Schooner bar instead to use the loaded drinks on our card. The munchies in the DL were great, the diamonds just outnumbered the waiters by about 25 to 1. Not sure what we’ll do tonight. That is how it was on the Symphony last December. Link to comment Share on other sites More sharing options...
katiel53 Posted September 22, 2019 #14 Share Posted September 22, 2019 I think I would be kind of upset if I chose to go to the DL and found it were closed for a private party. To me, part of being Diamond Plus, is the access to the DL, should I decide to go there. We don't go to the DL every night, and sometimes only once or twice during a cruise, but I though that was part of our benefits. 1 Link to comment Share on other sites More sharing options...
bilyclub Posted September 22, 2019 #15 Share Posted September 22, 2019 1 hour ago, CCC3 said: Went tonight...doors to DL are closed! A lady told us she had just got off the phone w/guest relations, and was told that they closed the DL for a private party! 😬 No alternate location, just cancelled the entire 3.5 hours! She also mentioned the lack of service last night as well. Kind of a shame they couldn’t have let people know last night it would not be open today. Something doesn't seem right. I would be posting/messaging on the Royal website and calling the Diamond Desk tomorrow morning and stopping at Guest Relations tonight to see what the problem was. Link to comment Share on other sites More sharing options...
CCC3 Posted September 22, 2019 #16 Share Posted September 22, 2019 9 minutes ago, bilyclub said: Something doesn't seem right. I would be posting/messaging on the Royal website and calling the Diamond Desk tomorrow morning and stopping at Guest Relations tonight to see what the problem was. We tried to call the Diamond concierge last night (5:30pm) and it rang about 30x and never even went to voice mail! Lines are loooooong at guest service right now, with us changing routes and people wanting to change/book new excursions and check on refunds (although you can access that from your tv! 😄). So perhaps tomorrow we can check. Link to comment Share on other sites More sharing options...
bilyclub Posted September 22, 2019 #17 Share Posted September 22, 2019 (edited) 6 minutes ago, CCC3 said: We tried to call the Diamond concierge last night (5:30pm) and it rang about 30x and never even went to voice mail! Lines are loooooong at guest service right now, with us changing routes and people wanting to change/book new excursions and check on refunds (although you can access that from your tv! 😄). So perhaps tomorrow we can check. Yeah, I was going to add: when the line is down... I'm pretty sure that the Hotel Director would be the person responsible for closing the Diamond Lounge. Edited September 22, 2019 by bilyclub Link to comment Share on other sites More sharing options...
taglovestocruise Posted September 22, 2019 #18 Share Posted September 22, 2019 6 minutes ago, CCC3 said: We tried to call the Diamond concierge last night (5:30pm) and it rang about 30x and never even went to voice mail! Lines are loooooong at guest service right now, with us changing routes and people wanting to change/book new excursions and check on refunds (although you can access that from your tv! 😄). So perhaps tomorrow we can check. Something really seems off. On our Symphony TA they used the DL, The Attic and Jazz on 4 every night for happy hour. There was no slowdown in service at all and drinks were flowing like water. Have seen someone post on here that the DL may become the D+ lounge. Hope you get some good info. enjoy your cruise. Link to comment Share on other sites More sharing options...
Merion_Mom Posted September 23, 2019 #19 Share Posted September 23, 2019 That's a new one to me. I have never heard of the DL being used for a "private function." The C&A Happy Hours *are* a private function! - the function for which the Lounge is intended. 1 Link to comment Share on other sites More sharing options...
nelblu Posted September 23, 2019 #20 Share Posted September 23, 2019 No problems on our Symphony Feb. sail in getting in the DL or getting drinks in theatre, bars, MDR. etc. Also, was able to get the same during the D happy hour on our August 29th Anthem cruise. Wasn't available on our August '18 or prior Anthem cruises. Link to comment Share on other sites More sharing options...
jeanneful Posted September 23, 2019 #21 Share Posted September 23, 2019 DO they add a tip on the 3 drinks on the card? Or do you just tip them youyrself Link to comment Share on other sites More sharing options...
Biker19 Posted September 23, 2019 #22 Share Posted September 23, 2019 Just now, jeanneful said: DO they add a tip on the 3 drinks on the card? Sure, 18% of zero is........ 2 Link to comment Share on other sites More sharing options...
Clarea Posted September 23, 2019 #23 Share Posted September 23, 2019 5 minutes ago, jeanneful said: DO they add a tip on the 3 drinks on the card? Or do you just tip them youyrself No tip is added, we tip cash. Link to comment Share on other sites More sharing options...
lovesthebeach2 Posted September 23, 2019 #24 Share Posted September 23, 2019 38 minutes ago, jeanneful said: DO they add a tip on the 3 drinks on the card? Or do you just tip them youyrself We tip cash each night. Link to comment Share on other sites More sharing options...
molly361 Posted September 23, 2019 #25 Share Posted September 23, 2019 (edited) 55 minutes ago, jeanneful said: DO they add a tip on the 3 drinks on the card? Or do you just tip them youyrself No tip added for the 3 drinks. We also give cash I'm guessing they would give you a zero bill to sign for the tip if you don't have cash Edited September 23, 2019 by molly361 Link to comment Share on other sites More sharing options...
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