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% of guests who remove gratuities


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On 2/25/2023 at 12:15 PM, taglovestocruise said:

How wrong you are. When auto grats are removed the waitstaff and room stewards turn that amount you give them into the ships tip pool. Curious as how you get your cash to all the behind the scenes works who share in the tip pool. 

That’s not true. The crew being given cash don’t have to pool it. How would Royal even know if the crew was handed cash directly?

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1 hour ago, Georgia_Peaches said:

IDK...lots of decisions were made by higher up in my district office that I had no say in but I knew what those decisions were and how they were going to impact the people who worked for me...

Having been to many Captain's Corners, the senior staff isn't involved in the day to day operations or pay issues.  That's what their staffs are for.  As for how gratuities are distributed, they don't have anything to do with it as it's uniform across the fleet.  Those are corporate decisions and while they have a payroll group onboard, they're just responsible to see that everyone is paid on time and correctly.   They do not have each ship making their own decisions regarding pay/gratuities.

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5 hours ago, JeffT237 said:

yeah I was being sarcastic, first off: I more than likely wouldn't take the time out of my vacation to attend an event with the Captain or any staff.  If it came down to me making a fool of myself at the 70's Disco Inferno or taking the time to go to and event like that I pick Disco Inferno every time, much to the dismay of my wife.  But to some that's important so go for it.  Second:  A lot of the tipping posts include observations made by passengers who talked to their waiter or cabin steward about how tips work and this becomes a Cruise Critic fact.  Just trying to have fun with this whole debate!

I go for the free drinks.   I couldn't tell you what they actually talk about.

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40 minutes ago, BND said:

They do not have each ship making their own decisions regarding pay/gratuities.

I don't think anyone here thinks/has thought individual ships are making their own decisions regarding pay/gratuities.  If they were, it wouldn't be a company.

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2 hours ago, Georgia_Peaches said:

IDK...lots of decisions were made by higher up in my district office that I had no say in but I knew what those decisions were and how they were going to impact the people who worked for me...

 

2 hours ago, time4u2go said:

That's how I was thinking it might be. 

Absolutley 100% possible.  I hadn't thought of it in that regard.  However back to the original point, are these officers going to divulge the information at the Captains Call Q&A?

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21 minutes ago, not-enough-cruising said:

 

Absolutley 100% possible.  I hadn't thought of it in that regard.  However back to the original point, are these officers going to divulge the information at the Captains Call Q&A?

Absolutely not!  This entire thread is nothing but speculation about stuff that is kept strictly on the inside.  I, for one, know nothing about how tips are dispersed, % of people who remove auto grats/what happens as a result, etc...its all just speculation.  Lots of people here sound as if they are an authority on the topic.  Unless someone pops in with first hand experience as a room steward, bartender, first officer, cook, laundry hand...etc. on a cruise ship...my knowledge/lack of is as good as the next cruiser's.  I pay my gratuities.  What happens after that is not really my concern.

Edited by Georgia_Peaches
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8 hours ago, Georgia_Peaches said:

This made me laugh.  My husband and I recently went to a brew pub in our area.  We had never been before so when we arrived we sat at the bar and had a beer and a good look around the place.  Above the bar was a huge whiteboard entitled "Shi**y Tipper Leader Board"  On it they wrote the amount of the bill and the amount of the tip along with the customer's first name and the date.  We were aghast by the tip amounts.  Some bills were in excess of a hundred bucks with no tip at all.  I asked if the board was real and the manager said that sadly, it was.  Much as I like to keep a glass half full disposition about me, I agree...some people really do suck.

I think the pub sucked in trying to shame customers in tipping instead of paying their workers. What if those people got bad service or were from a country that’s customary to not tip? We EXPECT a tip in America is the custom some might say, but do Americans follow other countries customs and not insult the workers by not tipping when overseas? 

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11 minutes ago, easyqueasy said:

I think the pub sucked in trying to shame customers in tipping instead of paying their workers. What if those people got bad service or were from a country that’s customary to not tip? We EXPECT a tip in America is the custom some might say, but do Americans follow other countries customs and not insult the workers by not tipping when overseas? 

 

I've tipped in Europe and in Central America, no one seemed offended or insulted. You'd have to convince me that they object to the extra income. 

 

Japan is as very different culture, and it is an insult to tip. 

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59 minutes ago, easyqueasy said:

I think the pub sucked in trying to shame customers in tipping instead of paying their workers. What if those people got bad service or were from a country that’s customary to not tip? We EXPECT a tip in America is the custom some might say, but do Americans follow other countries customs and not insult the workers by not tipping when overseas? 

Except the service didn't suck.  Obviously I can't speak to all the service ever generated from this pub, but even in the event of bad service, we tip something because in the USA, servers work for tips and have a very minimum, minimum wage.  Maybe they were new, maybe they were training, maybe their dog died...there's really no excuse to rack up a bill of $100 and not tip SOMETHING.  We'll just have to agree to disagree on this...

Edited by Georgia_Peaches
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OK, for the sake of the Cruise Critic Community I can settle this MAGICAL TIP DIVISION TRICK with one bold move.

 

I hereby will apply for a tipped position on a RCL ship.*   After the contract is completed I will report my findings.

 

Eddie

 

 

 

 

* Contingent upon a mutually agreed one month employment package, including robust salary, suite accommodations, meals, travel allowance, mortgage differential, a 20 to 24 hour work week either in the casino or shops only while docked in a foreign port, or assisting with the midnight buffet in the Windjammer, 10 vacation days, 10 PTO days, 401K, profit sharing and of course, a share of the tip pool.  Plus anything I decide ex post facto which I may add in the following lines

_________________________________________________________________________________________________________________________________________________________________________________

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16 hours ago, davekathy said:

Obviously you haven't read all the posts on this thread.  I'll refer you to post #363. That's the post my comment was directed. 

How could your comment on post 360 be in reference to post 363...now that is funny....

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16 hours ago, not-enough-cruising said:

The Captain and officers have no idea what RCG is doing with the auto gratuities. 

Incorrect. There is no way the finance team onboard (working under the direction of Corporate) has been given zero input of how their system works. The reality is those jobs are trained by Corporate before they are placed onboard a ship. 

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Here is a better idea...how about Cruise Critic use their connections to create a tipping webinar featuring a Royal Caribbean spokesperson who can field some of these questions. I am confident it would be a highly attended event. 

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14 hours ago, goldfish65 said:

 

I've tipped in Europe and in Central America, no one seemed offended or insulted. You'd have to convince me that they object to the extra income. 

 

Japan is as very different culture, and it is an insult to tip. 

It's normal to tip in full service restaurants in the UK. Not in pubs (you might invite the barman 'have one yourself' and they'll take the cost of a beer and put it in a tip jar) or cafes.

In mainland Europe you just tip a couple of euros in most cafes, maybe its different in high end restaurants 

Edited by sgmn
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2 hours ago, rolloman said:

How could your comment on post 360 be in reference to post 363...now that is funny....

Realize that mods routinely delete posts in a thread (which renumbers the remaining ones) so that could have been possible - not a good idea to refer to specific post numbers in a thread because of that.

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17 minutes ago, Biker19 said:

Realize that mods routinely delete posts in a thread (which renumbers the remaining ones) so that could have been possible - not a good idea to refer to specific post numbers in a thread because of that.

Not in this case. Total brain fart on my part. I own it. 

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59 minutes ago, Biker19 said:

Realize that mods routinely delete posts in a thread (which renumbers the remaining ones) so that could have been possible - not a good idea to refer to specific post numbers in a thread because of that.


I’m surprised that this one still is going. They might be enjoying the back and forth here. 

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19 hours ago, BND said:

   They do not have each ship making their own decisions regarding pay/gratuities.

They certainly don't have them making decisions but they surely know how the system works.  How would adjudicate payroll disputes without working knowledge of the system?

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34 minutes ago, A&L_Ont said:


I’m surprised that this one still is going. They might be enjoying the back and forth here. 

Me too.  And yet they locked the thread talking about getting price drops for some reason

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