Rare C-Dragons Posted January 2, 2019 #201 Share Posted January 2, 2019 Had no problems with access this morning, but started seeing the dreaded “sql server” message a couple of hours ago. But there’s an exception, if I receive a notification from a roll call, I can click on it and gain access. The only board I visit is Celebrity's and I can’t access that one at all. Link to comment Share on other sites More sharing options...
Rare mkcurran Posted January 2, 2019 #202 Share Posted January 2, 2019 1 hour ago, h20skibum said: Same here, just now. But where has it gone? And why didn't it take me with it? 3 Link to comment Share on other sites More sharing options...
Rare C-Dragons Posted January 2, 2019 #203 Share Posted January 2, 2019 2 hours ago, davekathy said: It isn't only the Celebrity forum that is experiencing this problem. True, but the Edge forum is full of thousands of pictures (maybe even more than that) that keep getting reposted again and again... I’m not a techie, but could it be the Cloud is reaching capacity? Link to comment Share on other sites More sharing options...
tallnthensome Posted January 2, 2019 #204 Share Posted January 2, 2019 No cruise line specific forums will come up for me neither. Nothing but the error messages. Link to comment Share on other sites More sharing options...
clskinsfan Posted January 2, 2019 #205 Share Posted January 2, 2019 I have not been able to access the boards at all with Chrome for days. Internet Explorer is working for me. But I HATE IE. Link to comment Share on other sites More sharing options...
Rare John Bull Posted January 2, 2019 #206 Share Posted January 2, 2019 (edited) 5 hours ago, CC Help Jenn said: Happy New Year! Thanks all for posting/emailing with updates re: the server issues. I am working with our team to figure out what is going on. I am getting the same error when choosing a ship from a cruiseline forum (ie: Selecting Carnival Breeze from the main Carnival forum to see all posts about that ship) Is anyone getting the error doing anything else besides what I described above? Or notice anything else that you do before that error occurs? Thanks for your help 🙂 Hi Jenn, I don't visit either RollCalls or cruise line forums (I rarely do), and I've only once seen the error message - which makes me feel very left-out . But I am getting very very s l o w access (the dreaded spiral of death) across other forums, including rarely-visited forums, altho the delay is very variable. Been that way since about noon GMT on New Year's Day. It gives me flash-backs of dial-up JB Edited January 2, 2019 by John Bull Link to comment Share on other sites More sharing options...
Oakman Posted January 2, 2019 #207 Share Posted January 2, 2019 On all our Apple products, I cannot access any of the Forums. I was able to this AM, but nothing this afternoon. Have tried Safari, Chrome, and Firefox. Link to comment Share on other sites More sharing options...
ldubs Posted January 2, 2019 #208 Share Posted January 2, 2019 (edited) 5 hours ago, ldubs said: Over the past few days I've had difficulty accessing the CC site. I get frequent time outs with SQL error messages. In fact it took me about 20 minutes of trying to just log on to CC this morning. I am not experiencing this issue with any other sites. Is there a problem at CC or a setting or something that is causing this stumble? Thanks. Soooo, I created a new post asking about a server problem. I now see my post was merged into this thread about server errors. Because this was headed as the forum for posting problems, I thought maybe an answer would be forthcoming. Does someone from CC actually respond? Is the answer buried somewhere in the 200+ posts in this merged thread? I guess I'm a little confused at this point. Edited January 2, 2019 by ldubs I see in Post 179 that CC is working on the issue. Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted January 2, 2019 #209 Share Posted January 2, 2019 Wouldn't it be interesting if they found that the Gallery and the sidebar pics were causing the problem.... 1 1 Link to comment Share on other sites More sharing options...
Rare Essiesmom Posted January 2, 2019 #210 Share Posted January 2, 2019 The answer is that there were already three threads about the same problem. Buried in this multi-thread are posts by CCJenn who is working on it, but there is no solution yet. EM Link to comment Share on other sites More sharing options...
sanmarcosman Posted January 2, 2019 #211 Share Posted January 2, 2019 34 minutes ago, mkcurran said: But where has it gone? And why didn't it take me with it? It's on a 80 day around the world cruise and we weren't invited. 1 Link to comment Share on other sites More sharing options...
Astro Flyer Posted January 2, 2019 #212 Share Posted January 2, 2019 1 hour ago, BSocial said: Hmmm, ... Is it just a coincidence that the app has reappeared - about the same time that access errors (timeouts?) to the cruise subforums occurred? Are people using the app able to access the subforums during the downtime? I reinstalled both the CC & the Tapatalk apps from the Apple App Store but was unable to sign in to them. Using the apps for the Princess forum without being signed in only displayed the 3 stickies from the top of the forum & none of the threads. Link to comment Share on other sites More sharing options...
BarbinMich Posted January 2, 2019 #213 Share Posted January 2, 2019 (edited) 4 hours ago, davekathy said: Yes. They responded to an Email I sent them last night saying they are aware of the problem and working on it. CC was fully functional up until about 10:00 AM MST today. Explains why I could access Princess board this a.m., but can't now. I use Chrome. Edited January 2, 2019 by BarbinMich Link to comment Share on other sites More sharing options...
HBE4 Posted January 2, 2019 #214 Share Posted January 2, 2019 1 hour ago, mkcurran said: But where has it gone? And why didn't it take me with it? Perhaps MySQL server did not receive its fair share of it's tips. ----> trying to bring the ever popular tipping debate over here! 2 Link to comment Share on other sites More sharing options...
ecslady Posted January 2, 2019 #215 Share Posted January 2, 2019 On a good note, for the last 2 hours or so, I have not had an issue. For time reference it is now 7 PM eastern time. Link to comment Share on other sites More sharing options...
HBE4 Posted January 3, 2019 #216 Share Posted January 3, 2019 Nope, MySQL Server still has not returned to me. Is this CC's way of giving us a "time out"? lol Link to comment Share on other sites More sharing options...
Rare villauk Posted January 3, 2019 #217 Share Posted January 3, 2019 9 minutes ago, ecslady said: On a good note, for the last 2 hours or so, I have not had an issue. For time reference it is now 7 PM eastern time. Nearly 10 past midnight here (00:07 Thurs) and I’m still having problems getting on the X board. Link to comment Share on other sites More sharing options...
HBE4 Posted January 3, 2019 #218 Share Posted January 3, 2019 Seems to be the big cruise line forums (RCI, Carnival, Holland, etc) that are having the issue. The smaller cruise line forums as well as the various ports, special interest, etc forums I have no problems accessing. I can also access threads I have previously posted on. Link to comment Share on other sites More sharing options...
Rare Turtles06 Posted January 3, 2019 #219 Share Posted January 3, 2019 (edited) 7:10PM ET update from my end (in case any of the oddities below help @Jenn with the troubleshooting): 1. Using Chrome (and logged in): I could access the HAL board, open one thread, and then I could not access anything else on the HAL board; I eventually got the SQL server error message 2. Also on Chrome (and logged in): I could not access the Celebrity board at all 3. Using IE (and NOT logged in): I could access the Celebrity forum instantly 4. I then tried to log on to CC on IE and could not -- I got the SQL server error message 5. I logged out of CC on Chrome and was able to log back in; still can't access the Cruise Line forums Edited January 3, 2019 by Turtles06 Link to comment Share on other sites More sharing options...
Rare hcat Posted January 3, 2019 #220 Share Posted January 3, 2019 1 hour ago, BSocial said: Hmmm, ... Is it just a coincidence that the app has reappeared - about the same time that access errors (timeouts?) to the cruise subforums occurred? Are people using the app able to access the subforums during the downtime? Looking at the Celeb threads I followed...nothing has been posted since it went down.. Lucky to have my roll call access but I often get an error message that says I am not authorized..I click in a few times and it usually works but help desk said they did not know why it does not let me log right in. Maybe they need a troubleshooter apart from the ones who set it up....hope it gets on track soon! Link to comment Share on other sites More sharing options...
WonderMan3 Posted January 3, 2019 #221 Share Posted January 3, 2019 Most of the day today and yesterday I have been unable to access the main ship forums. Have no issue with Roll Calls or with less busy cruise line forums like MSC. Access to forums like Celebrity comes and goes for me. Sometimes I get in and can scroll through threads and start reading some but then the access dries up after 5 minutes or so. Other times I can't even get into the Celebrity forum at all. This applies to all the different browsers I've tried and phone and laptop. Link to comment Share on other sites More sharing options...
ecslady Posted January 3, 2019 #222 Share Posted January 3, 2019 (edited) 10 minutes ago, hcat said: Looking at the Celeb threads I followed...nothing has been posted since it went down.. Lucky to have my roll call access but I often get an error message that says I am not authorized..I click in a few times and it usually works but help desk said they did not know why it does not let me log right in. Maybe they need a troubleshooter apart from the ones who set it up....hope it gets on track soon! The "I am not authorized " error is completely different. I get that all the time. I usually access CC from my work or home computer or my iPad. I never log out of CC. When I pull up the page , it often gives me that error and then the page refreshes and the error is gone, and I see the threads I have subscribed to. All my devices are Macs but of varying ages. Nothing really new. Edited January 3, 2019 by ecslady Link to comment Share on other sites More sharing options...
SevenSeas1492 Posted January 3, 2019 #223 Share Posted January 3, 2019 Haven’t been able to access the Celebrity board or many of the other boards for a couple of days and it was hit or miss before that. Never had any problems with the old boards! 🤔 Link to comment Share on other sites More sharing options...
voyager70 Posted January 3, 2019 #224 Share Posted January 3, 2019 CC IT dept. must be run by the same folks responsible for the X and Royal websites. Terrible and unacceptable. 1 Link to comment Share on other sites More sharing options...
bemis12 Posted January 3, 2019 #225 Share Posted January 3, 2019 It is now officially time to begin firing IT people until the problem is solved. 1 Link to comment Share on other sites More sharing options...
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